Wednesday 28th February 2024

(2 months, 2 weeks ago)

Westminster Hall
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Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I congratulate the hon. Member for Ellesmere Port and Neston (Justin Madders) on bringing this debate forward. Whether or not this is a generational issue, we cannot hide from the fact that there are people unable to use the internet in the ways necessary to engage fully in modern society. I will make three quick points on accessibility and affordability. On access, sufficient broadband is a requirement for people to be digital, and I have at least three ongoing cases in my office where broadband provision is the issue. As a quick example, my constituent runs a business from an address in an area in which he cannot get sufficient broadband, and that ultimately means that he cannot take card payments, issue receipts or invoices, and place online orders. Digital exclusion could be the ruin of his business.

Secondly, electoral registration has become increasingly online in the last couple of years, and the Northern Ireland Office is now offering a digital registration number for online applications. At the time of registering, many were unaware that that number should have be noted or required. As a result, people are being disenfranchised because they cannot vote digitally: maybe the Minister will come back on that one.

Thirdly, there is the issue of elderly people being forced to use online banking by the persistent closures in villages. They do not find it easy, with no access to broadband, no smartphone, and no community hubs available, and they are becoming financially excluded through no fault of their own.

I have done this in record time, with my voice, and I think I have got a ten-minute speech down to two. It is particularly our elderly generation who perhaps do not have the necessary support system, and it is important that they are reminded that our MP offices are there to help. The Government must do more to address issues such as rural broadband connectivity, so our constituents across this United Kingdom of Great Britain and Northern Ireland have the opportunity to be digitally included.