Bank Closures and Banking Hubs

Jim Shannon Excerpts

Thursday 5th June 2025 Commons Chamber

[Jim Shannon (Strangford) (DUP)]

I congratulate the hon. Member for Blyth and Ashington (Ian Lavery) on setting the scene and on his introduction of the issue. As an MP for an area that has been hard hit by the removal of 11 banks, first in rural villages and now increasingly in even the main towns of Strangford, the issue is incredibly important. We need the regulation of access to banking services in legislation and to stop the drain towards online and city-centre banking only.

Millions of people in the UK still rely on cash day to day; in fact, some 1.1 million people in the UK remain unbanked and rely entirely on cash, while more than 8 million adults report that they would struggle to cope in a cashless society. A YouGov survey found that nearly 28% of small businesses use cash at least weekly. The British Retail Consortium has shown a rise in the use of cash for the second year in a row to 20% of transactions in 2023, as more and more people use cash to manage their budgets in a difficult economic environment.

While closing branches, banks have managed to increase their profits by some £2.5 billion. It is clear where their focus is. However, once the banks are closed and the profits are allocated to shareholders, how will they continue to up the profits? What services will be removed next? The percentage of branch closures is lower in larger and medium-sized towns and highest in villages and smaller communities, at 50% and 70% respectively.

[Sir John Hayes]

That is why the Link criteria need to change, is it not? The trouble is that rural areas are disproportionately damaged by the fact that the population size is not big enough. People cannot get access to banking in The Deepings, Long Sutton, Donington and elsewhere in my constituency. I am sure it is the same in the hon. Gentleman’s.

[Jim Shannon]

The right hon. Gentleman is absolutely right; that is replicated not just in his constituency and mine, but probably in those of everyone here today. Those in rural areas are twice as likely as those in urban areas to depend on their local post office branch for cash and banking services. With 11 banks closing and two banking hubs opening, we depend more than ever on the post office. We have credit unions but what we can do with them is very limited, despite being very welcome.

While bank networks decline, the Post Office continues to provide free and convenient access to cash through its branch network. However, the branch in Newtownards in Strangford is set to close—there is potential for that to happen, anyway—and that is absolutely devastating because the range of services that are not available in the local garage, which has a sub-post office, will only grow. Even the Post Office must therefore rethink its obligations.

Through the banking framework that the Post Office has with 30 UK banks and building societies, postmasters support over £3 billion in withdrawals and deposits each month, providing a trusted, convenient face-to-face service at the heart of communities. However, large branches such as the one in Newtownards must be left open if we are truly to have a full service.

According to Age UK, 27% of over-65s and 58% of over-85s rely on face-to-face banking. Nearly a third—31%—of people over the age of 65 said they were “uncomfortable” with the idea of banking online. The age sector must be protected, and the way to do that is to require legislatively a better minimum service from banks and post offices that are trying to fill the gap but are pulling back.

So what do I want? I want banks to be required through legislation that they deliver for their customers. I want to ensure that the post offices, including the main post office, are in place in my constituency and to see opportunities through credit unions. I look to the Minister to outline how the Labour Government will protect access to cash, face-to-face banking and a full-service post office in each area.