Child Maintenance Service

Jim Shannon Excerpts

Tuesday 17th March 2026 Westminster Hall

[Kirith Entwistle]

That is exactly why this debate matters. I will come on to some of the points my hon. Friend raised.

When a public service not only allows, but actively facilitates, the continuation of abuse and fails to recognise the realities of coercive control, it is not just flawed; it is unjust. The national evidence is deeply concerning. Research by Gingerbread, a charity supporting single-parent families, found that 77% of primary carers using the CMS reported experiencing domestic abuse from the other parent.

[Jim Shannon (Strangford) (DUP)]

I thank the hon. Member for securing the debate. This is a massive issue in my constituency, as it is in hers. In Northern Ireland, a large proportion of parents relying on the CMS face difficulties in receiving timely maintenance, which directly impacts child poverty and family stability. Does she agree that there may be a lack of staff, and that to ensure that the CMS system operates effectively for families not just in her constituency, but in Northern Ireland, more needs to be done to reduce the backlogs and secure the financial support that their children are entitled to?

[Kirith Entwistle]

Absolutely.

Even more troubling is that 45% of the parents in that research said that the CMS’s involvement had actually led to an increase in abusive behaviour. Those figures should stop us in our tracks.

For survivors, the very experience of using the CMS can be deeply distressing. From the cold tone of emails and letters to the aggressive and harsh text messages, right through to the opaque way payments are calculated, the process can be deeply triggering for those who have experienced abuse. At the very beginning, survivors are asked whether they have experienced abuse and what form that abuse took. For a moment, there is hope that the system might understand the gravity of that disclosure, but what follows is often little more than signposting to a list of organisations before the process simply continues as though the question had never been asked.

Ultimately, the disclosure changes nothing. There is no meaningful change in how the case is handled, no structural safeguards and no recognition that the dynamics of abuse may shape the entire case. Crucially, it does nothing to change the tone of communications with the CMS. For someone who has taken enormous personal risk to leave an abusive partner, that can feel like jumping out of a plane only to find that there is no parachute, no safe landing and no one to catch them when they fall.