Banking Hubs: Rural and Post-Industrial Communities

Joe Morris Excerpts

Tuesday 24th February 2026 Westminster Hall

[Lucy Rigby]

I can answer that very directly. We keep these issues under review, as my hon. Friend would expect. Prior to those interventions, I was talking about action that the Government have taken. Our recognition of the importance of banking services to local communities underpins what we put in our manifesto, which was a pledge to work with the industry, as the hon. Member for Caerfyrddin rightly said, to get to at least 350 banking hubs across the country.

[Joe Morris (Hexham) (Lab)]

I thank the Minister for being exceptionally generous with her time. I want to emphasise the point on banking hubs. I have been particularly frustrated about the town of Haltwhistle in my constituency. It is a smaller town but has a huge area that looks to it, going from Slaggyford and Gilsland up to communities nearer the Scottish border. On the current criteria, it is too small to attract a banking hub by itself, but the businesses that look to it are now forced to look to Hexham or, further afield, to Newcastle, or indeed to the west of Carlisle. That risks strangling the growth of economic enterprise in the west of Northumberland, which is already, I must say, very poorly supported by Northumberland county council.

[Lucy Rigby]

My hon. Friend sums up very well the links between some of the issues that we are discussing today and wider economic growth, which, as Members will know, is the Government’s principal mission.

Any hope that I might have had of reciting the names of the constituencies of Members who have contributed to the debate is fast evaporating. What I will say, on our 350 banking hubs in the course of this Parliament, is that it is important to note that that is a floor rather than a ceiling, so it is entirely possible that the 350 target will be surpassed. More than 270 hubs have already been announced, and more than 210 are now open. In Wales specifically, 17 banking hubs have been announced and 12 of them are already open.

Banking hubs do not just provide assisted cash services through post office staff and allow customers to withdraw and deposit cash. They also of course, as Members will know, provide community bankers from customers’ banks, offering customers the opportunity to speak to someone face to face about their banking needs, as they would in a traditional bank branch. I was in the banking hub in Warwick just last week and was able to meet community bankers and customers who were coming in. I saw at first hand the important benefit that having someone there whom people were able to engage with brought to those who were coming in.