Pension Schemes Bill (Seventh sitting)

John Grady Excerpts

Committee stage
Thursday 11th September 2025 Public Bill Committees

[John Milne]

I thank the hon. Member for her question. We have to look at performance: over the years, most people—the great majority of people—have not been getting any advice. Those who do tend to be better off because they have more private pensions, so they are obviously far more engaged, but the majority of people, especially now we have many on auto-enrolment, have minimal engagement. There are some very good services on hand—such as Pension Wise advice, which is free; I will come on to that in another measure—but, overall, people are simply not accessing that advice.

We are keeping the wording of the new clause reasonably open to establish the principle. There are many ways to solve the problem, and we will come to some of those in other new clauses. We are hoping to get agreement on the principle, though there are many ways to crack this particular egg.

Moving on to new clause 40, this is about targeted advice access for under-saving cohorts. Its purpose is to put the focus on groups of people who have historically been among the worst served by our current pension system.

[John Grady (Glasgow East) (Lab)]

Has the hon. Gentleman considered some of the reforms that the FCA is considering, such as the advice guidance boundary review? I understand the thrust of what he is trying to do—to ensure that people get proper pension advice. Hopefully, everyone would agree with that, but I wonder how it fits in with the wider context of the work that the FCA is doing.

[John Milne]

This is really about trying to place the Minister’s attention on this important issue—we will not press the new clause to a vote. It is about focusing the Minister’s mind on the task at hand. The undersaving groups include, but are not limited to, women, ethnic minority groups and others affected by long-term pay or pension gaps. The new clause would provide mechanisms to fund and deliver targeted support.

New clause 41 is designed to put a cap or ceiling on the amount of free advice accessed by any individual saver. It is a subset of new clause 1. Some individuals have very complicated financial affairs, which threaten to take a disproportionate amount of effort to decipher, in the event that we were to provide free advice. Those individuals will tend to be much better off and with multiple pension pots, which is precisely why they will end up needing more advice. Placing a ceiling on the advice available would ensure that the free advice was targeted only at those who needed it most.

New clause 43 is a potential solution to the information deficit that we are trying to address. It would enable auto-enrolment into Pension Wise as the vehicle for giving advice. We tabled it as a probing amendment to provoke the Minister’s consideration. The purpose of the new clause is to help people properly understand and engage with their pension by auto-enrolment into Pension Wise advice at key stages, with the freedom to opt out. Pension Wise guidance is free, impartial and has very high satisfaction rates—94%—among those who have used it, yet uptake remains strangely low, which is an excellent illustration of exactly why the whole advice area needs urgent attention.

Government data shows that of those who have accessed defined-contribution pension pots, only 14% have done so after receiving Pension Wise advice. That is despite various efforts, including a stronger nudge to encourage taking guidance before pots are accessed. Wake-up packs and other communications have shown limited effectiveness, and the evidence shows that savers will need more than passive information; they need action-oriented support.

If anything, the situation is getting worse. The proportion of pensions accessed after receiving guidance or advice has reduced by around 9 percentage points since 2021-22. Evidence from the DWP’s 2022 research shows that although most people start saving for retirement in their 20s and 30s, many do not start planning for retirement until their 50s. Auto-enrolment into guidance would therefore significantly increase take-up and improve retirement outcomes for many. Defined-contribution scheme members, in particular, often lack clear information about their options; Pension Wise would help fill that gap.

New clause 43 leaves flexibility for the Secretary of State to determine the appropriate ages, processes and notification methods. We recognise that it would be a significant move, and that there would be technical issues to solve. That is why we have tabled it only as a probing new clause, to explore whether the Government will look at trials or further measures to boost guidance uptake. Auto-enrolment into a pension scheme has been a great success, so perhaps the next logical step is auto-enrolment into advice. Why not try it?