Atos Healthcare

John McDonnell Excerpts

Tuesday 4th September 2012 Westminster Hall

[John McDonnell (Hayes and Harlington) (Lab)]

Yesterday, I met constituents who have gone through the system. They call themselves victims of Atos, and I promised them that I would briefly set out the experience that they described. The assessment was exactly as others have said. Applicants are often met by an assessor with no expertise or specialist knowledge of their condition; it is a tick-box exercise—my constituents completely agree with the BMA about that. Despite the Harrington recommendations for improvements, the test bears no relationship to the real-world challenges that people with disabilities face. There is no recognition of fluctuating conditions, as has been said—particularly in connection with mental health. The procedure largely ignores the assessments and advice of applicants’ own GPs.

[Mr Philip Hollobone in the Chair]

In addition, the process even ignores previous Atos assessments. A constituent of mine was employed by Royal Mail, which used Atos to assess capability for work, and was assessed as not being capable. My constituent then retired and applied for benefits, and following another Atos assessment was found capable of being re-employed in the same type of work.

The fly-on-the-wall exposés by television programmes have exposed the pressure exerted on assessors to fail people. If people are assessed as capable of working correctly, they are then regularly harassed with challenges that they are unable to cope with, and they lose their benefit as a result. If they succeed at the assessments, they are harassed with reassessment after reassessment. We have heard the appeal statistics, but most of my constituents must wait six months or longer for an appeal. Those who have support—and I do support them; I represent people now at appeals—win. However, there is a lack of support, because of cuts in local government support for advice centres, and Government cuts so many people are not supported.

The result? To be frank, it is financial hardship. People are living in poverty because they lose their benefits. In addition, there is emotional stress, breakdowns, and, as Mind points out in its briefing, self-harm and suicide. Why do the Government defend the company? Why have they awarded it the personal independence payments process?

I share the disgust of many disability groups about Atos being allowed to sponsor the Olympics. That is a disgrace. I support Disabled People Against Cuts, and the Black Triangle campaign, which organised the protest against Atos sponsorship. I am calling for an inquiry into violence against people with disabilities who protested last week at the Department for Work and Pensions, and elsewhere. A few months ago, I tabled an early-day motion calling for Atos’s contract to be withdrawn, and for the establishment of a new system; 103 hon. Members have signed that early-day motion. Surely after that, and following debate after debate and the protests on the streets, the Government must reassess the role of Atos, and establish a new system based, as my hon. Friend the Member for Stalybridge and Hyde (Jonathan Reynolds) suggested, on reputable, fair and equitable criteria.

[Several hon. Members]

rose—