Consumer Rights Bill

Debate between John Robertson and John Redwood

Monday 12th January 2015 Commons Chamber

[John Robertson]

The hon. Gentleman is right about that. I have met various promoters for T in the Park and they have done their level best to try to stop the touts, but even they admit that they cannot do it completely. If we make this illegal, that puts a different front on it. If we tell everybody it is illegal to do something and someone does it, they know it is illegal. If we do not tell them it is illegal, they will continue to do it. As we have already said, they will continue to use all the new technologies that are coming online and they will rip people off. There will be people who are so desperate to buy a ticket to see somebody that they will pay these prices, and as long as somebody is willing to pay them, the problem will continue and prices will keep increasing.

[Mr Redwood]

The hon. Gentleman is right that some things should be illegal, but I can reassure him that where someone creates an artificial ticket and it is not a proper ticket, that is either fraud or theft. We have already made that an illegal situation.

[John Robertson]

I appreciate what the right hon. Gentleman is saying, but what is the difference between that person making a forgery and other people having a machine that can buy up 100,000 tickets for a venue? Is that not illegal? Is it not outrageous? Would you not want to do something about it? I am not talking about you, Mr Speaker; I am talking about the right hon. Gentleman.

I feel very strongly about this issue, as you can probably tell, Mr Speaker. Sometimes it is difficult to put things into words, but as politicians and Members of Parliament we should be putting our constituents first, not big business. We should not be hindering big business, but we should not be putting it before our constituents. Some in the Chamber tonight would rather put big business before their constituents.

Government Levies on Energy Bills

Debate between John Robertson and John Redwood

Monday 3rd March 2014 Commons Chamber

[John Robertson]

The hon. Gentleman makes a very good point. I have always felt that the amount of information that goes out to the ordinary person in the street when he opens his gas and electricity bill is either too complicated for him to understand or too simple and does not provide enough information. The Government have to ensure that people are educated. I am not talking only about the education of the general public, but about the education of the energy companies. They need to understand exactly what their job is in relation to customers. Yes, they are there to make money and to deliver electricity and gas, but they forget that they are dealing with real people—real people’s lives and jobs.

There has to be stronger control of the companies. If we are to take money through the levies, we need to ensure that it is spent properly and, to go back to the Treasury’s statement, that it is used to look after people in fuel poverty. We need to make it easier to show that the energy companies are trying to pull the wool over our eyes.

[Mr Redwood]

Does the hon. Gentleman not understand that the main reason that the bills are so high is the adoption of low-carbon technology? It is not the gross profits of the companies but the low-carbon technology that is pricing us out of markets and creating high bills for consumers.

[John Robertson]

The right hon. Gentleman and I have bandied a few comments between ourselves over the years. The simple answer is that I just do not agree with him. I think he is wrong. He should look at the big picture and not just at one side of the equation. There are always two sides to an equation, with an equals sign in the middle. Both sides have to be looked after, otherwise there is an unfair balance. That is what we have at the moment.

The levies make up £112 or 9% of a bill. However, bills have gone up by £300 in the past three years. Energy companies often blame the levies for the increase. An example of that is npower’s patronising propaganda in its “Energy Explained” document of January 2014, which blamed levies and even the public for the increase. Its chief executive, Paul Massara, said:

“The actual unit price of energy in the UK is one of the lowest in Europe—but bills are high because British houses waste so much energy.”

That comes from a company whose executives get a fortune in bonuses. They do all right from their company, but at the end of the day, vulnerable customers cannot afford to pay their bills, let alone install energy efficiency measures.