Civil Service Pensions

Debate between Justin Madders and Nick Thomas-Symonds

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

Yes, and I am very sorry to hear about what has happened to Keith. The hon. Member will know about the pensions recovery taskforce, but if he can specifically tell me the date and what exactly happened to Keith, I would be more than happy to look into the matter.

[Justin Madders (Ellesmere Port and Bromborough) (Lab)]

My constituent logged into the pension portal this morning and it told him that he had only been employed by the civil service for one year, not the 35 that he had been employed for. He was told this by an agency that did not even exist when he started working for the civil service, and that still cannot tell him what his annual pension value is. That is after a software upgrade at the weekend, by the way, so God knows what it was like before then. This shows just what a shambles the system is. I welcome what the Minister said about the public interest test, but do we not also need to make a competence test a key part of that, so that these companies that are serial offenders do not get near public contracts again?

[Nick Thomas-Symonds]

I am very sorry to hear about what has happened to my hon. Friend’s constituent. He is right: competence and delivery are absolutely central under these third-party contracts. We need to hold to account every person who has been awarded the contracts to ensure that they are delivering for the public to the standard they are expected to.