Capita

Kate Green Excerpts
Thursday 1st February 2018

(6 years, 3 months ago)

Commons Chamber
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Oliver Dowden Portrait Oliver Dowden
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It is worth noting that a large chunk of the drop in the share price came yesterday in respect of the restructuring of the business—it was a consequence, for example, of the rights issue—but we are of course engaging in such a way. I and the Under-Secretary of State for Business, Energy and Industrial Strategy, my hon. Friend the Member for Burton (Andrew Griffiths), who has responsibility for small businesses, have established a taskforce for Carillion. We are ensuring that we provide all the support we can for the private sector side of Carillion’s delivery of services. For example, we are ensuring that HMRC is showing flexibility in relation to payments, and that banks are showing some flexibility. Should the need arise, we would do exactly the same for Capita.

Kate Green Portrait Kate Green (Stretford and Urmston) (Lab)
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Poor service delivery is often an early warning sign of future financial difficulties. GP practices in my constituency have been complaining for at least two years about the poor quality of service they are receiving. We know that the contract for assessments for personal independence payments has been failing, and this morning we have heard examples of many other service delivery failures. Rather than leaving this to individual Departments to manage, should not the Cabinet Office have a central overview of where service performance is failing as an early warning of future difficulties?

Oliver Dowden Portrait Oliver Dowden
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Yes, we should, and we do exactly that. We of course take an overall view of the delivery of public services, the financial position and contingency. The specifics of public service delivery clearly have to be contracted by the relevant Department, because the relevant Department has a deeper understanding of the need. For example, for health and education, the Department of Health and Social Care and the Department for Education are in a better position to negotiate such contracts.