Oral Answers to Questions

Debate between Katrina Murray and Lucy Rigby
Tuesday 9th December 2025

(2 weeks, 2 days ago)

Commons Chamber
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Katrina Murray Portrait Katrina Murray (Cumbernauld and Kirkintilloch) (Lab)
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5. What progress she has made on the financial inclusion strategy. [R]

Lucy Rigby Portrait The Economic Secretary to the Treasury (Lucy Rigby)
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We published the financial inclusion strategy last month, outlining ambitious measures that will improve financial inclusion right across the country. I am very grateful to my hon. Friend for her advocacy on this issue through the all-party parliamentary group on debt and financial inclusion. In line with the priorities outlined by the APPG, the strategy champions inclusive design to make products more accessible, increases debt advice capacity and supports financial independence for survivors of economic abuse.

Katrina Murray Portrait Katrina Murray
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I welcome the Minister’s response. I am a long-standing member of the NHS credit union, which is one of the credit unions affected by the withdrawal of the family protection plan by CMutual on 30 November. Policyholders over the age of 70 who have paid premiums well in excess of what they would have expected to have paid out have been left in the lurch with no alternative provision given. I thank the Minister for what she has done so far in pursuing peace of mind for those who have tried to do the right thing and planned for their funerals, but in the interim, can she bring all the stakeholders to the table to try to reach a solution that benefits those policyholders in particular?

Lucy Rigby Portrait Lucy Rigby
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As my hon. Friend knows, I have been very sorry to hear of the difficulties of those affected by the withdrawal of that product. I pay tribute to her for all her efforts and those of her colleagues. They are doing everything possible to assist constituents. My officials are monitoring the matter very closely. We encourage anyone with information relevant to the Financial Conduct Authority’s investigation to go straight to the FCA. However, I would be more than happy to do as she suggests and get the stakeholders together.