Universal Credit Project Assessment Reviews

Kelly Tolhurst Excerpts

Tuesday 5th December 2017 Commons Chamber

[Kelly Tolhurst (Rochester and Strood) (Con)]

Thank you, Mr Speaker, for calling me to speak in this very important debate today about universal credit.

Universal credit has been debated extensively over recent weeks and still the Opposition’s dialogue on universal credit is concerning. I am unsure about their real objective. The Opposition say they support the idea of universal credit, but their dialogue says something different and continues to cause distress among potential claimants and those waiting to switch over to universal credit.

Universal credit is a good thing. This system and its implementation is long overdue. It is a system within the welfare system to help to encourage people back to work. Universal credit is designed to replace the old outdated system, which has done very little to give people the help and the confidence they need to get back into work. It has for too long trapped them into working only 16 hours a week for fear of risking their benefits, or having to pay back large sums of money. This is about fairness and helping people when they need it most—people who have fallen into difficult situations and need to be supported with a system that is flexible enough for their specific circumstances to be taken into consideration. If the Opposition feel that the status quo is a preferred option, they really are sadly mistaken.

The new system takes six different benefits payments and makes them into one single payment. The roll-out from Government has, correctly, been slow and measured over a nine-year period. In my opinion, it is being done with care. That has allowed the Government to assess how the system is working. With any new system, however, there are always things that need to be modified and improved during implementation. Our debates over recent weeks have shown exactly that.

In my own area, universal credit roll-out has been put back until next May. The roll-out in my constituency will include the announcements in the Budget: the increase in advance payments of percentages up to 100% and available within five days of claims being made; claims able to be made online; the removal of the seven-day waiting period, meaning that entitlement starts on the first day; people already on housing benefit able to continue receiving it for two weeks after their universal credit claim; and the Government to make it easier for people to ask for the housing element to be paid directly to their landlord.

As of the summer, nearly 40% of universal credit claimants were in work. In my constituency, as of October, the claimant count of unemployed people was 2.1%—a total of 1,165 people. The Government are completely focused on helping people when they need it—helping people move forward with their lives—without losing sight of fairness. In 13 years of Labour Government, we saw people being trapped on benefits, and made better off on benefits. That is what we would have again under a Labour Government—policies that make it hard for people to achieve their aspirations and which do not give the people of this country the respect they deserve and need to move out of difficult times. I regard that as an insult.

Some 82% of the people claiming universal credit reported that they were satisfied or very satisfied with the service. I say again: do the Opposition not accept or realise that the old system is not working? Do they not understand that people want to move into work and stay there, and want the state to help them achieve that? I welcome the Secretary of State’s response and the willingness to share the details of the review with the Select Committee, but I am deeply concerned by this continual scaremongering by the Opposition. The suggestion that the Government, and in turn me, do not care about people in need of help and are deliberately trying to harm them, and the suggestion that no one on benefits can manage their own lives, are quite frankly offensive.

When I was first elected in 2015, our constituents expressed a clear will: they wanted welfare reform. That is what the Government are delivering, along with their vision for developing our economy, providing better jobs, higher wages and a better quality of life, and securing a better future for Britain.