To match an exact phrase, use quotation marks around the search term. eg. "Parliamentary Estate". Use "OR" or "AND" as link words to form more complex queries.

Keep yourself up-to-date with the latest developments by exploring our subscription options to receive notifications direct to your inbox

Written Question
Retail Trade: Internet
Friday 12th January 2018

Asked by: Laura Smith (Labour - Crewe and Nantwich)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that businesses make terms and conditions of online purchases clearer.

Answered by Andrew Griffiths

The Government is currently exploring how best to encourage businesses to apply terms and conditions which are jargon free and can be more easily engaged with by consumers. This includes the use of model terms and conditions.

Speech in Commons Chamber - Mon 08 Jan 2018
Office for Students: Appointment

"As a woman and as the mother of a young girl, I am appalled that the Minister and the Prime Minister deem it suitable to appoint such a man to this position. He has joked about anal rape of women. He talks about women’s breasts constantly on Twitter. Will the …..."
Laura Smith - View Speech

View all Laura Smith (Lab - Crewe and Nantwich) contributions to the debate on: Office for Students: Appointment
Speech in Public Bill Committees - Tue 21 Nov 2017
Smart Meters Bill (First sitting)

"Q Matt just asked my question, but I will add to it. I could possibly be the only person in this room who has had to survive on a pay-as-you-go meter, and I have also lived through then being targeted with high tariffs by energy companies—they come to the …..."
Laura Smith - View Speech

View all Laura Smith (Lab - Crewe and Nantwich) contributions to the debate on: Smart Meters Bill (First sitting)
Speech in Public Bill Committees - Tue 21 Nov 2017
Smart Meters Bill (First sitting)

"Q How easy and transparent is it? We sometimes say that we are making things easy, but how accessible is the information that is given to customers and how is it being rolled out?

Rob Salter-Church: That is a good challenge. We gather regular information by engaging with Citizens …..."
Laura Smith - View Speech

View all Laura Smith (Lab - Crewe and Nantwich) contributions to the debate on: Smart Meters Bill (First sitting)