Social Security Benefits: Claimant Deaths

Lilian Greenwood Excerpts

Monday 24th February 2020 Commons Chamber

[Debbie Abrahams]

I could not agree more with the hon. Gentleman. He is absolutely right. This shames us all. These are the most vulnerable in our society, and, as I shall go on to show, evidence is revealing that policies driven by the Government are having this impact.

Over the last 10 years, five reviews of the work capability assessment have repeatedly raised issues relating to the assessment process, from the loss of medical records to blatant lies in assessment reports. Nearly 3,500 individuals shared their experiences for the purpose of the Work and Pensions Committee’s 2018 reports on ESA and PIP assessments, which was an unprecedented public response to a departmental Select Committee inquiry. Tonight, however, I want to raise a number of cases which have been in the public domain, and in which the Department’s processes to safeguard vulnerable claimants have been an abject failure.

On 23 January this year, Disability News Service brought to public attention the death of Errol Graham in 2018. Weighing just 4½ stone, Errol’s body was found eight months after his employment and support allowance had been stopped. He was 57 years old. His social security support was cut off in October 2017, just weeks after he failed to attend an appointment for a DWP fit-for-work assessment. He had been on incapacity benefit since 2003, after his father—whom he had cared for—died. He was reassessed as unfit for work in 2013, and was on ESA when the DWP called him for a retest in 2017, as, according to a letter from the Department,

“the claimed level of disability was unclear”.

The inquest heard that it was standard DWP procedure to stop the benefits of a claimant marked on the system as vulnerable after two failed safeguarding visits. It made two visits, on 16 and 17 October. Errol’s ESA payment, due on 17 October, was stopped on the same day. There was no formal requirement for DWP staff to seek more information about Errol’s health—for example, from his GP—or about how he was functioning before ceasing his benefits, and the inquest heard that they had not done so.

The coroner’s report into Errol’s death found that the

“safety net that should surround vulnerable people like Errol in our society had holes within it”.

Furthermore, she said:

“He needed the DWP to obtain more evidence”—

from his GP—

“at the time his ESA was stopped, to make a more informed decision about him, particularly following the failed safeguarding visits.”

A consultant psychiatrist told the inquest that

“Errol was vulnerable to life stressors”,

and that it was

“likely that this loss of income, and housing, were the final and devastating stressors that had a significant effect on his mental health”.

Errol’s daughter-in-law, Alison, has been scathing, telling me of the anger she and her husband Lee feel. She said that it was particularly shocking that the QC acting on behalf of the Government in the inquest tried to intimidate not just the family but others, shouting at the police officer who found Errol’s body about what else he had seen. In particular, they were deeply offended that the police officer was asked whether he had found any takeaway menus or cartons. It was clear at that inquest that the Government were far from being in listening mode or trying to learn from this. Rather, they were seeking to blame, which is absolutely unforgivable.

[Lilian Greenwood (Nottingham South) (Lab)]

I congratulate my hon. Friend on securing this important debate. It is now more than 18 months since Errol Graham starved to death and more than eight months since the inquest into his death. At that inquest, the coroner asked for robust policy and guidance for DWP staff to prevent future deaths, yet the Department’s serious case panel is not even expected to consider the systemic issue identified in Errol’s case until next month. Does my hon. Friend agree that this inaction makes it hard to believe the Secretary of State when she tells me that the Department took Errol’s tragic death very seriously?

[Debbie Abrahams]

I totally agree with my hon. Friend. I shall go on to show that this has been going on for years now, and that nobody has responded. Systematic errors are coming out in repeated coroners’ reports and other reports, yet there is still no action.