Probation Services

Lord Keen of Elie Excerpts

Monday 15th June 2020 Lords Chamber

[Lord Marks of Henley-on-Thames (LD) [V]]

My Lords, we, too, welcome the thrust of the Government’s change of direction in abandoning the failed community rehabilitation companies and moving back towards provision by a National Probation Service.

I am grateful to the Minister for writing to me last Thursday explaining the Government’s thinking behind the changes, particularly those rowing back on the involvement of the charitable, voluntary and private organisations in probation provision. However, those changes still come as a disappointment, and I regret that his explanation does not justify them.

Many in this House have called for significant reform of the probation service to co-ordinate the services for offenders in custody and for those serving community sentences, all to secure the best possible outcomes—improving rehabilitation, cutting reoffending and turning lives around. The failed CRC arrangements were memorably criticised by Dame Glenys Stacey when she was Chief Inspector of Probation—in no small part because they failed to involve the voluntary sector in supplementing that work and in providing effective through-the-gate services at the end of prison sentences.

Dame Glenys’s report reflected the reality that the system failed to harness the skills and enthusiasm of small and committed private and voluntary sector organisations. Therefore, when the decision was, rightly, made to end the CRC contracts, we were promised more specialist resettlement and rehabilitative support from independent probation delivery partners, as they were to be called, in each region. The new proposals planned in May last year were structured so as to encourage charities and other small voluntary and private sector bodies, many of them with specialist expertise, to get fully involved in providing rehabilitation services, whether in addressing addiction and mental health issues or in providing education, training and employment opportunities.

Sadly, today’s Statement sucks the life out of many of those proposals. The noble and learned Lord has suggested that that is all because of the disruption caused by Covid-19. No one wants to downplay that, but will he explain how the coronavirus crisis demands this retrograde structural retreat? How do the Government think that bringing delivery of all unpaid work and behavioural programmes back within the National Probation Service will work? Dame Glenys’s successor as Chief Inspector of Probation, Justin Russell, has constantly pointed out how understaffed the service is. Now, he has had to stall recruitment, and that has been as a result of the coronavirus crisis.

We all know that morale among probation officers, as their union leaders remind us, is at an all-time low because officers are overloaded with work and have no time to give a proper service. Will the Minister please explain how the Government intend to maintain the present level of service, let alone improve it, by abandoning the commitment to bring in probation delivery partners? Contracts worth £100 million, organised and run by the National Probation Service for the voluntary sector and others, will hardly provide the innovative and morale-boosting changes that probation delivery partners were going to inject into the process. Can the noble and learned Lord explain how much autonomy organisations from within the voluntary and private sectors will have in delivering services under today’s proposals? Will he say how much money these new proposals will save?

Finally, does the Minister share my concern that this change of plan is not really about responding to the coronavirus crisis, nor about improving rehabilitation, but more about delivering on the Government’s commitment to make community sentences tougher and to punish offenders more firmly, just as his letter to me stated?

[Lord Keen of Elie [V]]

My Lords, I thank the noble Lord, Lord Ponsonby, for his observations, but I say this: I do not consider that we are engaging in a U-turn. We are engaging in a further development of the probation service, prompted by a catalyst—namely Covid-19—that has underlined the need for us to take perhaps greater direct control of the service.

The noble Lord referred to the reforms of 2015 as a failure. I do not accept that. It was part of a journey, and we have now come to a point where we believe that it is appropriate to take direct control, through the National Probation Service, of all matters except rehabilitation and resettlement, and to encourage the engagement of the voluntary and charitable sector in the provision of those rehabilitation and resettlement services, which the noble Lord himself acknowledged were so important. In developing this, we have engaged with the voluntary sector and with Clinks, the organisation for the voluntary and charitable sector.

I am asked what we intend to do to engage with funding for this. The noble Lord, Lord Marks, referred to the idea of savings, but that is not what we are concerned with. Here, we are determined that, through the dynamic framework for the provision of rehabilitation and resettlement services, the National Probation Service should engage with the voluntary and charitable sector. We anticipate that, eventually, we will be expending something in the region of £100 million per annum in the engagement of those services.

We have the highest regard for probation service staff, both at the national level and at CRC level. We are encouraged by the idea that many of those who are engaged in CRC probation delivery will move over to the National Probation Service and bring with them their experience and depth of knowledge. We will be encouraging that as we go forward.

On funding, for the 2019 spending round, we have already increased the annual funding for probation by some £155 million above the current spending levels. There is, of course, a case for maintaining that increase.

While I understand that some would regard this as a move away from the existing model, I suggest that it is a proper development of the model and of the way in which we set out the proposals for dealing with CRCs going forward. We believe that the voluntary and charitable sector will continue to have a major part to play in the delivery of probation services.

[The Deputy Speaker]

My Lords, we now come to the 20 minutes allocated for Back-Bench questions. I ask that questions and answers be brief so that I can call as many noble Lords as possible.

[Lord Woolf (CB) [V]]

I am pleased that I am able to join in the general welcome given to the Statement. We want to focus on the future and not the past, but I must take issue with the Minister talking about a journey, because the journey that took place was in the wrong direction and has damaged a very well-established service in the most unfortunate way. In future, it will be critical that the probation service is given a substantial period of time during which it can be allowed, without interference, to rebuild its confidence and morale so that it is once more capable of playing the central and positive role in the criminal justice system that it did in the past, as I remember well when I was primarily a criminal practitioner on the then Oxford circuit—which I accept was not recently.

[Lord Keen of Elie [V]]

The noble and learned Lord and I differ on the journey taken by the probation service, but we both acknowledge its central importance in our criminal justice system. I am pleased and relieved that he believes we are, if only now, travelling in the correct direction. We plan to bring these reforms into place by June 2021, by which time we hope we will be in a position to ensure that the model we have now refined will deliver the sort of probation service our criminal justice system requires and very properly demands.

[The Lord Bishop of Rochester [V]]

My Lords, I am grateful for the opportunity to participate in this discussion. Like others, whatever nuances of language there are, I welcome what I see as a general change of direction. Predictably, my question focuses on the charitable sector, which others have mentioned, not least the faith-based sector. One of the privileges and joys of my time as bishop to Her Majesty’s prisons has been to see the work of faith-based and community-based organisations all over the country, not least in work through the gate and in seeking to rehabilitate and resettle people into local communities. Many of these organisations are very small, but their fruitfulness and effectiveness has been attested to by research from, for example, the Institute of Criminology at the University of Cambridge. My question is about these smaller organisations, such as those encompassed by the community chaplaincy network. Can the Minister assure me that, in work with the voluntary and community sectors, these smaller organisations—they were almost completely squeezed out of the previous arrangements—will have their place alongside some of the larger, stronger charitable organisations? I am thinking particularly of those small organisations rooted in local communities, which work really effectively.

[Lord Keen of Elie [V]]

My Lords, the right reverend Prelate makes an extremely good point. We are concerned to ensure that these smaller organisations will be in a position to deliver the sort of rehabilitation and resettlement services in which they have excelled in the past and in which we are confident they will excel in the future. We have endeavoured to make the bidding process under the dynamic framework as light-touch as possible and have engaged Clinks, the umbrella organisation, to try to ensure that the whole process will be open to the sort of charitable and voluntary organisations that the right reverend Prelate has referred to.

[Baroness Altmann (Con) [V]]

I congratulate my noble and learned friend and the Government on the decision to reunify probation services, which clearly has widespread support. Does he agree that probation is an often-unsung service, in which probation officers work hard to improve life chances for those stuck in the cycle of reoffending? These reforms will help them to deliver probation services that can improve offender rehabilitation and enhance protection for the public.

[Lord Keen of Elie [V]]

My Lords, we consider that these reforms will enhance the delivery of probation services; indeed, there would be little point in undertaking them unless that was a deep-rooted belief. I hope that the probation service is not an underestimated or unsung part of the justice system. I believe that, as the noble and learned Lord, Lord Woolf, observed, it is acknowledged to be a critical part of our justice system. We certainly hope that these reforms will lead to a strengthened and more effective probation service, but we acknowledge the work that it has already done.

[Lord German (LD) [V]]

My Lords, can the Minister explain a little more about his “dynamic framework”, which features in the Statement? I want to know precisely how the third sector will be able to contribute to reinstating the rehabilitation regime. Many charities and third sector groups do incredible work to stop reoffending and turn lives around, but they are often local to communities across the country. Did I understand clearly from the Minister that the dynamic framework will imply some national form of bidding to get work? Small organisations need to be able to contribute locally; this needs local decision-making. Will the probation service, the Prison Service, local government and everybody else be able to come together with some form of local determination so that third sector providers can take on both through-the-gate work and rehabilitation work afterwards? I fear that the £100 million per annum will not be sufficient to engage fully the third sector, which can provide services much more cheaply because it does so on a voluntary basis.

[Lord Keen of Elie [V]]

My Lords, we will seek to ensure by way of the dynamic framework that directors of probation services can engage with the smaller voluntary and charitable organisations to which the noble Lord, Lord German, refers. We appreciate the important contribution that they can make to the delivery of rehabilitation and resettlement services; of that there is no doubt. Certainly, we hope also to reach out at a local level, for example to police and crime commissioners, to ensure that there is an element of locality to the way in which we engage and secure services. I believe that our intent to spend some £100 million per annum on these services will filter down and embrace the smaller parts of the voluntary and charitable sector; indeed, we are assisted in that by Clinks.

[Baroness Healy of Primrose Hill (Lab) [V]]

Can the Minister assure me that there will be much greater use of women’s centres, which provide an important alternative to custody for vulnerable female offenders? These centres have suffered during the experiment of part-privatisation. What can be done to ensure that they are returned to full capacity and that their number is increased?

[Lord Keen of Elie [V]]

I thank the noble Baroness for her question. We are conscious of the particular needs of female offenders in the prison system. Going forward, we will seek to ensure that those needs are addressed. As I said, we are conscious that that is a particular demand on the service; it is one that we are anxious to address.

[Lord Ramsbotham (CB) [V]]

My Lords, I thank the noble and learned Lord the Minister for his kind letter last Thursday. I would like to ask him whether the competition process for the delivery of unpaid work and behavioural change programmes will be open to all voluntary and private sector organisations, or whether the National Probation Service will be required to buy a statutory amount from the private sector.

[Lord Keen of Elie [V]]

The dynamic framework anticipates that we will be seeking the provision of rehabilitation and resettlement services from the voluntary and charitable sector, with the other services brought within the National Probation Service.

[Lord McNally (LD) [V]]

My Lords, I am sure the Minister would agree that one man’s U-turn is another’s development of policy. I welcome the proposals from the Government. I am very proud that I was part of helping to create the National Probation Service, but, going forward, we have to give the service parity of esteem with other parts of the criminal justice system; it has never had that parity. Along with that, I would press the Minister, particularly at the present time, to consider a strong recruitment drive for the probation service among black and ethnic minorities to deal with the overrepresentation we have in the criminal justice and prison system, particularly among young people; they badly need mentors whom they can recognise and work with.

--- Later in debate ---

[Lord Keen of Elie [V]]

The noble Lord makes a very good point. We are certainly intending to move as many experienced personnel from the CRCs into the National Probation Service as are willing to make that move. As regards the recruitment of those from a BAME background, that is an important point and one that I would like to take away and consider. It may take—or require—some very positive steps to ensure that we can achieve that sort of goal, but I acknowledge the importance of such a goal in this context. As regards the standing of the National Probation Service, we regard it as being held in high esteem within the criminal justice system and we certainly hope that its profile will be enhanced by these developments.

[Lord Truscott (Ind Lab) [V]]

My Lords, I welcome the unification and co-ordination of the National Probation Service. I did not think the current system involving private CRCs could work well. I worked for NACRO, the social justice charity, some 26 years ago, so I support the role of the voluntary sector in delivering support services to ex-offenders and other vulnerable people; it is a role that they perform very well. I do not think that introducing the profit motive in dealing with ex-offenders is a good idea. However, I welcome the commitment to spend £2.5 billion on the prison service, providing an extra 10,000 prison places.

We need more space in prisons, less crowding, more staff—including probation staff—and more care. Can the Minister confirm that this is indeed the aim of Her Majesty’s Government?

[Lord Keen of Elie [V]]

My Lords, we have on previous occasions explained our policy with regard to prison building and the capital expenditure that we are prepared to engage in for that purpose. That continues unabated. Going forward, we hope that with these reforms, assisted as they are by additional funding, the probation service will produce very positive results. We certainly hope to see a National Probation Service emerging in June 2021 that can engage with the demands for rehabilitation of our prison population.

[Lord Berkeley of Knighton (CB) [V]]

My Lords, as an ex trustee of the Koestler Trust I am very interested in rehabilitation too, so I warmly endorse the Statement’s tributes to the voluntary and charitable sectors. They do an extraordinary job. However, does the track record of the for-profit companies really justify their continued use in the Prison and Probation Service at all? Surely these services would be better kept in-house, where they would not be at the mercy of shareholders. If I may ask one supplementary question, do the noble and learned Lord and his department know anything about what happens in Sweden? Have they studied the Swedish way of dealing with these things? I am sure that this comes down to money, but it has been extremely successful.

[Lord Keen of Elie [V]]

My Lords, the CRCs’ contracts will terminate in June 2021 and will not be extended. In so far as we are putting out to tender matters of rehabilitation and resettlement, they are going out not to the CRCs but, essentially, to the voluntary and charitable sector, albeit with others coming forward to provide those services if they feel they are in a position to do so. I cannot comment on the Swedish model to which the noble Lord referred, but I will endeavour to take instruction on it and to discover just what analysis, if any, the Ministry of Justice has made of that system. I am confident that we will have looked at comparable systems. I will give it consideration.

[The Deputy Speaker]

I call the noble Baroness, Lady Bull. I apologise to the noble Lord, Lord Hussain: I will call the noble Baroness first and we will come back to the noble Lord if there is time.

[Baroness Bull (CB) [V]]

My Lords, black, Asian and minority ethnic-led charities working in the criminal justice system have an important role to play in the new model for probation because they are trusted voices in their communities. However, they are in the main small scale and therefore less equipped than larger organisations to bid successfully for available funding. Can the Minister say what the Government are doing to build capacity in this specific part of the voluntary sector? How do they plan to strengthen communications between the probation service and BAME charities so that they do not continue to feel, in their own words, overused and undervalued?

[Lord Keen of Elie [V]]

My Lords, we have endeavoured to ensure that the process of seeking these contracts for rehabilitation and resettlement will be as light-touch as possible, so that it should be accessible to smaller organisations without expertise in bidding for such contracts. In the light of earlier observations, I am conscious that we should look in particular at the ability of voluntary organisations and charities that represent the BAME communities, so that we can ensure they are properly represented in this process.

[Lord Hussain (LD) [V]]

I am sorry—I had problems before. Short prison sentences do not work to prevent crime. The Ministry of Justice’s own analysis shows that they lead to higher rates of reoffending than community sentences. The president of the Prison Governors Association has said that 12-month sentences do not work and are pointless. Will the Minister finally bring forward legislation to end pointless short-term prison sentences and invest that money in preventing crime?

[Lord Keen of Elie [V]]

We have no present intention to engage in such a policy change. It has to be understood that there are circumstances in which relatively short prison sentences are considered appropriate for disposal of criminal conduct. Therefore, we have to look across the board at how we will deal with those who, for example, persist in criminal activity time after time. We of course understand the potential of community sentences; nevertheless, that has to be balanced against the demands of the criminal justice system as a whole, which, in some instances, will require prison sentences, albeit of relatively short length.

House adjourned at 10.25 pm.