Armed Forces Recruitment

Lord Stirrup Excerpts

Wednesday 21st May 2025 Lords Chamber

[Baroness Anderson of Stoke-on-Trent (Lab)]

The noble Lord makes an important point; I will pass his views on to the Minister and report back.

[Lord Stirrup (CB)]

My Lords, 2027 is a long way off. The problem is urgent now. I understand that, between now and the full implementation of the contract with Serco, there will be a period that has been referred to as a “mobilisation period”. Can the Minister tell the House what that will entail, as well as what will be done to improve the situation this year and next year, rather than waiting for 2027?

[Baroness Anderson of Stoke-on-Trent (Lab)]

I thank the noble and gallant Lord for his service and for holding the Government to account on this. The new contract is an important and significant change in the recruitment process: a single recruitment service operating on behalf of the services and the reserves that will make sure we are recruiting where we need to. We need to make sure we get it right so that it does not lead to shortages. We are implementing some of the parts of the contract as quickly as we can. On turnaround times, noble Lords will be aware that one of the biggest challenges that the Army had with the Capita contract was access to medical records; it was taking weeks to get them. We are now utilising AI and that has sped up from weeks to hours, which is speeding up the process.