Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of online applications for state pension were processed and paid in (a) less than one, (b) less than two, (c) less than three and (d) more than three months.
Answered by Guy Opperman
The Department for Work & Pensions (DWP) does not retain data for the proportion of online applications for State Pension which were processed and paid in (a) less than one, (b) less than two, (c) less than three and (d) more than three months.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many state pension payments have been delayed in the last 12 months for more than (a) one, (b) two and (c) three months.
Answered by Guy Opperman
The Department for Work & Pensions (DWP) interprets this question as relating to State Pension claims.
DWP does not retain information about the amount of State Pension payments which have been delayed in the last 12 months for more than (a) one, (b) two and (c) three months.
DWP is not able to ascertain whether a State Pension payment has been delayed as this is dependant on a number of factors, such as the date of entitlement, date when the customer requests payment to be made and whether a customer has put off (deferred) making their claim.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the average waiting time is for calls made to the state pension helpline.
Answered by Guy Opperman
The Average Speed of Answer for the Pensions Helpline was 1 minute and 28 seconds in September 2017.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many state pension payments have been delayed in the last 12 months.
Answered by Guy Opperman
The Department for Work & Pensions (DWP) interprets this question as relating to State Pension claims.
DWP does not retain information about the amount of State Pension payments which have been delayed in the last 12 months.
DWP is not able to ascertain whether a State Pension payment has been delayed as this is dependant on a number of factors, such as the date of entitlement, date when the customer requests payment to be made and whether a customer has put off (deferred) making their claim.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 16 October 2017 to Question 106233, on jobcentres: Sheffield, if he plans to publish a cost-benefit analysis for the closure of Eastern Avenue Jobcentre by the end of 2017.
Answered by Damian Hinds
I refer the honourable member to the response given to Question 106233 on 16 October 2017. We are not in a position to share any figures due to commercial confidentiality pending completion of legal processes. No figures will be published in 2017.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department has estimated the potential savings to the public purse of the closure of Eastern Avenue jobcentre.
Answered by Damian Hinds
DWP continues to negotiate suitable terms on sites within Sheffield. Therefore due to on-going commercial sensitivities around these new lease agreements, we cannot comment on financial matters, provide details of the current lease or details of the future/new leases. This includes those sites being retained which we propose will take in staff and services from Eastern Avenue.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department has conducted a cost-benefit analysis of the closure of Eastern Avenue jobcentre.
Answered by Damian Hinds
The Department conducts detailed analysis of a range of factors, including cost, value for money, economic factors and affordability.
Asked by: Louise Haigh (Labour - Sheffield Heeley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment has been made of the costs of relocation and refurbishment at Cavendish Court Jobcentre as part of the current jobcentre closure programme.
Answered by Damian Hinds
We are not in a position to share figures due to commercial confidentiality pending completion of legal processes. We expect to make savings by merging offices through reduced running costs and making best use of both office space available and taxpayer’s money.