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Written Question
Energy Supply: Costs
Tuesday 27th July 2021

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the extent of the risks to consumers of energy suppliers failing in the context of recent increases in wholesale energy costs.

Answered by Anne-Marie Trevelyan - Minister of State (Foreign, Commonwealth and Development Office)

When an energy supplier becomes insolvent, for whatever reason, Ofgem revokes the supplier’s licence, and appoints another supplier to quickly take over serving the customers, via the Supplier of Last Resort (SoLR) process. Customer credit balances are protected under this process, nearly always without recourse to the Last Resort Supply levy, which allows for the mutualisation of certain costs of onboarding the new customers.

In the unlikely event where the use of SoLR powers would not be practicable, the Government has put in place a Special Administration Regime, whereby my Rt. Hon. Friend the Secretary of State may seek the appointment of an administrator, whose primary objective is to ensure continuity of energy supply at the lowest practical cost.


Written Question
Free Zones
Wednesday 31st March 2021

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent discussions he has had with the British Ceramic Confederation on the effect of Government policy on freeports on UK ceramic manufacturing.

Answered by Nadhim Zahawi

My Rt. Hon. Friend the Secretary of State has met with the British Ceramics Confederation (BCC) on a number of occasions and discussed a range of issues relevant to the ceramics sector.

My Noble Friend Lord Grimstone has met with the BCC on 3 occasions since January. The most recent meeting was an Industry Roundtable on 8 March where EU Exit, COVID-19 and Net Zero were all discussed.

Freeports were not raised in these meetings. The Government continues to engage on topics the industry deems to be of interest.


Written Question
Free Zones
Tuesday 23rd March 2021

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

What discussions he has had with Cabinet colleagues on the effect on the UK manufacturing industry of proposed freeports.

Answered by Kwasi Kwarteng

Freeports will play a significant role in boosting trade and driving productivity across the UK. Private sector involvement – including from the manufacturing sector - was a key consideration in assessing the bids, and we are committed to supporting the industry more generally.


Written Question
Industrial Energy Transformation Fund
Monday 1st February 2021

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what plans the Government has to provide further financial support to the Industrial Energy Transformation Fund.

Answered by Anne-Marie Trevelyan - Minister of State (Foreign, Commonwealth and Development Office)

The Industrial Energy Transformation Fund (IETF) was announced in November 2018 as a £315 million scheme to provide industry with support for energy efficiency and decarbonisation projects. The first Phase 1 competition, worth £30m, was held in 2020 and all applicants have now been notified of the outcome. The second Phase 1 competition will be held in Spring 2021. Projects funded by the IETF will help industry to reduce emissions and energy bills, while creating a green economic recovery.

The 2020 Spending Review announced increased investment to tackle climate change and deliver my Rt. Hon. Friend the Prime Minister’s Ten Point Plan for a Green Industrial Revolution. The IETF is a key part of the Government’s plan to decarbonise industry and any further financial support will be considered at the next fiscal event.


Written Question
Home Energy and Lifestyle Management: Misrepresentation
Monday 1st February 2021

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with Cabinet colleagues on redress for victims of HELMS Green Deal mis-selling.

Answered by Anne-Marie Trevelyan - Minister of State (Foreign, Commonwealth and Development Office)

No such formal discussions have taken place with Cabinet colleagues specifically on the subject of redress for victims of mis-selling by the former Green Deal Provider, Home Energy and Lifestyle Management Ltd (HELMS). The redress process is completed in line with the requirements of the Green Deal Framework Regulations.


Written Question
Green Deal Scheme: Misrepresentation
Monday 7th September 2020

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many initial intention notices proposing reduction of a Green Deal loan mis-sold by Home Energy and Lifestyle Management Ltd have been challenged by complainants through additional representations.

Answered by Kwasi Kwarteng

The figures provided below are as of 7 September, except where otherwise specified.

A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt.Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338.

The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.

Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.

One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred seventy-four HELMS complainants have yet to receive a final decision.

Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.

The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.

Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.

Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.

No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.


Written Question
Department for Business, Energy and Industrial Strategy: Staff
Monday 7th September 2020

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, in response to complaints made to date to his Department in relation to misselling of Green Deal loans by Home Energy and Lifestyle Management Ltd (HELMS), what the (a) highest, (b) lowest and (c) average loan reductions offered to those complainants were as a proportion of the overall loan amount.

Answered by Kwasi Kwarteng

The figures provided below are as of 7 September, except where otherwise specified.

A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338.

The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.

Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.

One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.

Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.

The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.

Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.

Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.

No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.


Written Question
Green Deal Scheme: Misrepresentation
Monday 7th September 2020

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many initial intention notices issued by his Department in response to complaints of the mis-selling of Green Deal loans by Home Energy and Lifestyle Management Ltd (HELMS) first proposed (a) cancellation of the Green Deal loan, (b) reduction of that loan or (c) cancellation of that loan but then changed to a proposal of reduction.

Answered by Kwasi Kwarteng

The figures provided below are as of 7 September, except where otherwise specified.

A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338.

The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.

Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.

One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.

Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.

The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.

Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.

Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.

No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.


Written Question
Green Deal Scheme: Misrepresentation
Monday 7th September 2020

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what the value is of reduction offers made to consumers who have complained to his Department in relation to mis-selling by Home Energy and Lifestyle Management Ltd (HELMS) to date.

Answered by Kwasi Kwarteng

The figures provided below are as of 7 September, except where otherwise specified.

A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338.

The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.

Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.

One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.

Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.

The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.

Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.

Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.

No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.


Written Question
Green Deal Scheme: Misrepresentation
Monday 7th September 2020

Asked by: Margaret Ferrier (Independent - Rutherglen and Hamilton West)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what the total value is of Green Deal loans of those consumers who have complained to his Department in relation to mis-selling by Home Energy and Lifestyle Management Ltd.

Answered by Kwasi Kwarteng

The figures provided below are as of 7 September, except where otherwise specified.

A total of 218 appeals about the mis-selling of Green Deal Plans by the company Home Energy & Lifestyle Management Ltd (HELMS) have been referred to my Rt. Hon. Friend the Secretary of State. At the end of June 2020 (the latest date for which this data is available), the total value of loans, including interest and fees, that are the subject of the appeals was £1,700,338.

The Green Deal Framework Regulations require that, before imposing any sanction, the Secretary of State gives notice to affected parties of his intention to impose a sanction (an initial notice, referred to as an Intention Notice) and provides them with an opportunity to make representations before it is made final.

Complainants are not required to indicate acceptance or otherwise in response to Intention Notices or final Sanction Notices. Affected parties, including complainants, may make representations in response to Intention Notices and can appeal final decisions (set out in final Sanction Notices) to the General Regulatory Chamber of the First–tier Tribunal.

One hundred and twenty-one HELMS complainants have yet to receive an Intention Notice. One hundred and seventy-four HELMS complainants have yet to receive a final decision.

Ninety-one Intention Notices in respect of mis-selling by HELMS proposed a reduction in loan amount. Of these, complainants have made representations in 37 cases. As complainants are not required to indicate acceptance of a proposed reduction the Department does not hold such records.

The total value of proposed reductions set out in Intention Notices and final Sanction Notices relating to mis-selling of Green Deal Plans by HELMS to date is £376,628.

Where Intention Notices have proposed reductions in loan amounts, the highest reduction to date has been 68%, the lowest reduction, 30%, and the average reduction, 50%.

Six Intention Notices in respect of mis-selling by HELMS have proposed cancellation. To date, there have been 4 cases where Intention Notices proposed cancellation but the Secretary of State’s decision, set out in the subsequent final Sanction Notices, was to impose reduction following representations.

No complainants who have received Intention Notices proposing cancellation have made representations in response to those Notices.