Bus Services (No. 2) Bill [Lords]

Marsha De Cordova Excerpts

Report stage
Wednesday 10th September 2025 Commons Chamber

[Sir Julian Lewis (New Forest East) (Con)]

I rise to support new clause 47, which stands in my name and that of the hon. Member for Harrogate and Knaresborough (Tom Gordon). I will also make a passing reference to his excellent new clause 2, which I wholeheartedly support and which—as we have heard—is designed to remove the time restrictions on when disabled persons’ concessionary bus passes can be used.

New clause 47 is very simple and, I would like to think, very logical. It simply requires that the Secretary of State should,

“within 12 months of this Act receiving Royal Assent, bring forward proposals to extend the English National Concessionary Travel Scheme to include Companion Passes for disabled persons who require the assistance of a designated companion in order to use the bus network”.

I was first alerted to this problem by some very effective lobbying done in Parliament a few months ago, which other right hon. and hon. Members may well remember. I was lobbied by a number of my constituents, who said to me that there was not much point in having a concessionary pass to use buses free of charge if they were unable to do so except when helped by a companion. It rather made a mockery of the concession.

I followed this up with a visit to the New Forest branch of Mencap, and the implications of the scheme were impressed on me as being so obvious as to require little supporting argument. What is the point of giving somebody something for free if they cannot use it without the assistance of someone else, unless a designated companion is able to travel with them for free on the same bus pass? A number of county councils, for example, allow this, but it is a discretionary power. That seems rather strange, because a number of aspects of the scheme are statutory requirements. I believe this should be one of them, if it is not to make a nonsense—as I have already explained—of the statutory requirement that disabled persons should have a free bus pass.

I have tabled a couple of written questions on this topic. One in particular—number 48343, tabled on 27 April—asked the Government whether their review of the English national concessionary travel scheme had made a recommendation on the question of companion passes for the disabled. The answer read, in part:

“The Department for Transport conducted a review of the ENCTS and is currently considering next steps. The review did not consider adding companion passes to the statutory criteria for the scheme.”

The answer then added a standard formulation that I have received in response to other questions on this topic:

“Currently, local authorities in England have the power to go beyond their statutory obligations under the ENCTS and offer additional discretionary concessions, such as extending the travel time criteria for the ENCTS.”

I simply put it to the House that if a pass-issuing authority has a statutory duty to provide disabled people with a free bus pass, there ought to be a statutory duty to require a designated companion to be included on that same pass for those who cannot use it without a companion. That is probably not something that will be decided today, but I hope the impeccable logic of my argument will appeal to the Minister and that within 12 months he will take the action requested.

[Marsha De Cordova (Battersea) (Lab)]

It is an absolute pleasure to follow the right hon. Member for New Forest East (Sir Julian Lewis). I rise to speak to the amendments standing in my name and to new clauses 23 and 24. I begin by commending the Minister for his engagement with me on this Bill. We have had some robust and good dialogue and conversation on floating bus stops, and I am sure he would agree with me on that.

Nobody in this place should be surprised to hear me speaking about floating bus stops. As we know, for more than a decade, floating bus stops have created a huge challenge for pedestrians. Active Travel England has rightly said:

“Bus stops should be easily accessible… The routes to the bus stops should be safe, direct, convenient and accessible for people of all abilities.”

Is there anybody in this House who does not agree with that?

[Florence Eshalomi (Vauxhall and Camberwell Green) (Lab/Co-op)]

My hon. Friend knows that one of the busy floating bus stops in my constituency is right outside St Thomas’ hospital, which I will confess I have had a few bumps on. She and I did oppose its introduction. Does she agree that all floating bus stops should be reviewed, so that when patients are going to important sites such as hospital, they are not being knocked from their bikes or buggies?

[Marsha De Cordova]

My hon. Friend will not be surprised to hear that I agree 100% with her assessment. She is right; all those years ago—I do not want to say how long, because we will be showing our age—we opposed that floating bus stop outside St Thomas’ hospital, because we knew the challenges it would present for pedestrians.

Pedestrians continue to be injured at floating bus stops, with cyclists too often failing to give way. Even though some floating bus stops have small zebra crossings, it is rare to see cyclists stop. We know that blind and partially sighted people are having to walk into cycle lanes and into the way of cyclists, and they cannot see. That will be terrifying and a dangerous experience for them. The risk of injury can undermine their ability to travel independently and safely, and not being able to travel independently is life-limiting. It affects everything from, as my hon. Friend has just said, accessing vital health services, to holding down a job, or just being able to go out and socialise with friends.

Anecdotally, we know that people are experiencing injuries and collisions at floating bus stops. For that reason, I strongly believe that we need to have hard data if we are to address the problem properly. That is why my amendment 21 would ensure that data is gathered on floating bus stops and shared bus boarders. As we know, they vary in their design and some pose more danger than others.

--- Later in debate ---

[Marsha De Cordova]

Absolutely. I thank my hon. Friend for making that point so well. I am fairly certain that the Minister will have heard him loud and clear and will agree. It is so important that we get the design right. If we are seeking to do what is best, we need to know what needs to be changed, and we need to collect data on the design and location of all floating bus stops so that we can compare it with the number of collisions and injuries.

I very much welcome the fact that Active Travel England will undertake further research, including a national audit and safety review of all floating bus stops, to gain an accurate picture of where such bus stops are in use, what type they are, and so on. That could really help to shape future guidance. I hope that the Minister will say a little more about when the research will commence, because I am sure that many people will welcome it.

Although I appreciate that there will be an equality impact assessment of the Bill as a whole, and that impact assessments have already been produced, it is clear to me that there needs to be a particular focus on the concerns of blind and partially sighted people when it comes to shared-use bus boarders and floating bus stops, so my new clause 23 would require an equality impact assessment on their provision. If we are to have the truly accessible transport system that we are all striving for, we need to pay attention to the impact of our transport decisions on disabled people.

Floating bus stops were introduced in London in 2013, and they have caused havoc. My hon. Friend the Member for Vauxhall and Camberwell Green (Florence Eshalomi) mentioned the one just over the bridge outside St Thomas’ hospital, but even in my own Battersea constituency they just appear, and they really do create a challenge for many—and not just for disabled people or blind and partially sighted people, but for the elderly and for families with young children and buggies. I would go so far as to say that in many respects the safety interests of some groups of road users have sometimes been treated more favourably, to the detriment of others.

[Florence Eshalomi]

Does my hon. Friend agree that by getting this right and ensuring that we have bus stops that are accessible for everybody, including partially sighted people and disabled people, we will encourage more people to use public transport, because they will feel that it is safe and accessible for them?

[Marsha De Cordova]

My hon. Friend is absolutely right. We are encouraging people to do more active travel and to use public transport, so we need to ensure that the transport network is fully accessible and inclusive. The Minister has confirmed that an equality impact assessment will be published upon Royal Assent, and I press him again to clarify that for me.

Right now, we have a system that blind and partially sighted people say puts them at risk. It is not just me, with my own lived experience, saying that; many blind and partially sighted people say it, and the many organisations that support them have said the same. That tells me that we perhaps need to rethink floating bus stops. Indeed, if I had my way—I do not, unfortunately—I would ban them all, because they have created a challenge. None the less, we are where we are, and I am really pleased that the Government want to work to improve the situation. I welcome the fact that clause 31 seeks to address some of the challenges. My new clause 24 would place a duty on the Government to carry out an independent assessment.

I welcome the Government’s commitment on producing guidance for local services around the country in order to promote active travel, but also to ensure that disabled people can travel independently, safely and in reasonable comfort. In my view, that must be mandatory; it cannot be optional. I know the Minister has heard my concerns, and he has confirmed that that will be the case.

I also welcome the partial pause on some types of floating bus stops. As Members have said, it is so important that we address some of the safety concerns before moving to a full-scale roll-out of floating bus stops. I thank organisations such as the Guide Dogs for the Blind Association, the National Federation of the Blind, the Royal National Institute of Blind People and Transport for All, and the many blind, partially sighted and disabled people, for campaigning on this issue relentlessly to ensure that we really have a public realm that is fully accessible and fully inclusive, so that we can all benefit.

I will not push my new clauses and amendments to a vote. I fully support the Government in their endeavour, and I support this Bill.

[Helen Morgan (North Shropshire) (LD)]

North Shropshire is a very rural constituency, and it is nestled in against the Welsh border, which is wiggly—I think that is the best way to describe it. That means that my constituents’ experience of using buses can be problematic, and I have tabled some new clauses that I hope the Minister will reflect on.

Shropshire is one of the worst-served counties for buses, having lost 66% of its bus miles since 2015. It has lost more bus miles, by percentage, than any other county in England. The average loss of bus miles is about 20.9%, so it has been a severe experience for my constituents. Towns such as Market Drayton have almost become isolated, because their bus service is so poor. I am sure the House has heard me say before that there is only one bus running in Shropshire on Sundays. I am lucky enough to be able to report that it runs from a town in my constituency, but it is hardly an acceptable situation for my constituents.

New clause 37 is sponsored by 30 colleagues from across the House, revealing that my constituents’ experience is shared by people in many parts of rural Britain. It tries to address the problem of poor bus services in market towns by requiring the Secretary of State to ensure that a service must be available seven days a week, and that she consults the relevant bodies to ensure that constituents using the bus service can access essential services. My Bus Services Bill, which aims to get people to hospital and other health services when they need to do so, has that requirement, but it could equally be applied to schools, colleges and other important destinations for people who find themselves isolated.