Savings (Government Contributions) Bill (First sitting)
Debate between Melanie Onn and Peter Dowd(7 years, 6 months ago)
Public Bill CommitteesRead Full debate Read Hansard Text
Peter Dowd
Q I will ask you both to answer this one, if I may. Would you welcome a deferral for a period of time, beyond the suggested introduction date?
Yvonne Braun: In terms of the monthly bonus contributions from Government, there is an argument to defer it until April 2018.
Carol Knight: At this point in the game, a lot of people have put a lot of work into getting it delivered for April 2017, so a change at this point is going to be detrimental to those firms. I think it is too late in the game to make that change, personally.
Melanie Onn (Great Grimsby) (Lab)
Q I wonder whether I could follow up on the point about some financial providers choosing not to participate in the scheme at all. Do you have any further information on that? Do you have any percentage figures for organisations that are either not going to be ready or are not choosing to participate in the scheme at all?
Yvonne Braun: No, I don’t.
Concentrix: Tax Credit Claimants
Debate between Melanie Onn and Peter Dowd(7 years, 7 months ago)
Westminster HallRead Full debate Read Hansard Text Read Debate Ministerial Extracts
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Peter Dowd
The hon. Gentleman makes a fair point that needs to be looked at.
When all is said and done, this is a question of the performance management of a Government contractor, and a clear lack of oversight by the Government. On behalf of the many people affected by the debacle, I would like to performance-manage the Minister by asking the following questions. First, who was overseeing Concentrix’s contract? Secondly, how was the oversight conducted? Thirdly, how often was it reviewed? Fourthly, what were the penalties for mismanagement of the contract? Fifthly, when did the penalties kick in? Sixthly, what penalties are left on the contract? Seventhly, will Concentrix be paying back any money to the Government? Eighthly, how many people have been affected? Ninthly, what actions have the Government taken proactively to compensate those people? Tenthly, have the Government sent out formal apologies to those affected? And finally, when will the last person who has had their child tax credit withdrawn receive repayment? Those key questions need to be answered and acted on. We do not want any shilly-shallying from the Government.
Melanie Onn
Would my hon. Friend add two further questions: whether Concentrix has applied for any more contracts in the last month, and whether it will be prevented from bidding for any future contracts with this Government?
Peter Dowd
Those are important questions, which I am sure the Minister will pick up on in his response. I fear that unless the Government get to grips with their commissioning processes, we will be back here in six or 12 months’ time, looking at another company that has abused a Government contract for profit and, in so doing, deprived some of the most vulnerable people of much-needed financial support. The situation needs to be sorted; otherwise, I fear the fiasco will be repeated and the Minister will be doing an encore in due course.