Consumer Rights Bill Debate

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Department: HM Treasury

Consumer Rights Bill

Mike Weatherley Excerpts
Tuesday 13th May 2014

(10 years ago)

Commons Chamber
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Philip Davies Portrait Philip Davies
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Let me make something clear. I am not picking on anyone. I do not want to ban anything. People want to buy religiously slaughtered meat, although that may not be my choice. It is Labour Members who want to ban everything that they do not happen to like. That is not my style. I happen to believe in freedom of choice, and I want people who want to buy religiously slaughtered meat to be free to make that choice. Equally, people who specifically do not want to buy that meat should be free to make that choice. So this is not about picking on anyone. It is not about trying to ban anybody from doing anything.

I do not really see who loses out from the new clause. It is to the advantage of those people who want to buy halal and kosher meat and to the advantage of those who specifically do not that meat is properly labelled. So I do not see who the victim of my new clause is. Everyone is a winner. It is to everybody’s advantage that meat is properly labelled and above board so that everyone knows that what they are buying is what they want to buy. That is the only intention behind my new clause; there is no other objective. I am not seeking to ban anything or stop anybody from doing anything they want to do. I merely seek to allow people to make an informed choice. My hon. Friend the Member for Huntingdon (Mr Djanogly) asks why. The simple reason is that there is a huge demand for labelling out in the country—there certainly is in my constituency. That is why I introduced a ten-minute rule Bill on this very issue two years ago. It was defeated by three votes, largely by the politically correct brigade on the Opposition Benches. It was a big issue in my constituency then. I contend that it is an even bigger issue today. It has not mushroomed out of nowhere. There is widespread customer demand that proper information be given so that people can make an informed choice.

Mike Weatherley Portrait Mike Weatherley (Hove) (Con)
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Will my hon. Friend give way?

Philip Davies Portrait Philip Davies
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I have said that I must make some headway.

British legislation requires the stunning of animals before slaughter, with the religious exemptions that the hon. Member for Birmingham, Ladywood (Shabana Mahmood) made clear. Religious traditions sometimes require people to slaughter without stunning. The exemption dates back to the Slaughter of Animals (Scotland) Act 1928 and the Slaughter of Animals Act 1933, which applies to England and Wales. The EU also granted derogations from stunning regulations for religious communities.

In recent years, animal groups, most notably the Farm Animal Welfare Council, have advocated labelling of some meat to decrease the amount purchased, thereby reducing the amount of unstunned meat, as my right hon. Friend the Member for East Yorkshire (Sir Greg Knight) said.

Neither the British Parliament nor the European Parliament has passed a law that requires labelling of unstunned meat, but there has been much debate about it in the past. My new clause would make it compulsory for halal and kosher meat to be labelled because, as a strong believer in freedom of choice, I think that one of the fundamental rights of the consumer is to know what they are purchasing.

I spent 12 years working for Asda before I entered the House. Some of the supermarkets are reluctant to do anything about this because it is inconvenient for them to go through the food chain to provide the labelling. When I was at Asda, I was taught that we were in business to do what was best for the customer—to do what the customer wanted, not what was for our convenience. I am rather worried that that attitude is slipping in some of our supermarket chains. It is not about what is most convenient for them; I do not care about that. They should be delivering what their customers want, and there is no doubt that this is what customers want to see.

Consumers cannot satisfy their preferences at present because not all meat products are labelled. Therefore, legislation requiring labelling is essential for consumers to exercise their right to make an informed decision.

Mike Weatherley Portrait Mike Weatherley
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Will my hon. Friend give way?

Philip Davies Portrait Philip Davies
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I am not going to give way.

I would much prefer it if legislation was not required. I am not the type of person who wants to rush to legislation, but in the two years since my ten-minute rule Bill was introduced absolutely nothing has happened. There have been plenty of opportunities for the retailers to sort this out for themselves, and they have failed spectacularly to do anything about it.

This is important. According to the EU DIALREL project, the exemption from religious slaughter in schedule 12 to the Welfare of Animals (Slaughter or Killing) Regulations 1995 clearly states that the exemption applies to people of that religion—not to everybody. That implies that halal and kosher meat should be consumed by those of Muslim and Jewish faiths respectively, because that type of slaughter is specified for their religious needs. That is clearly not the case, because Muslims make up a small proportion of the UK population, yet the Halal Food Authority estimated two years ago that halal meat makes up 25% of the meat market. I suspect that the figure is even higher. Similarly, approximately 70% of kosher meat that is sold is not consumed by the Jewish community.

We are going far beyond the exemption that was designed for those people with their particular religious beliefs. There have been cases of schools, hospitals, pubs, sports arenas, cafés, markets and hotels serving halal meat to customers without their knowledge. I am led to believe that it even happened in the House of Commons canteens in 2010. To my dismay as a former retailer, it has certainly happened in some of the larger supermarket chains, and in some of the largest food outlets such as Pizza Hut, Domino’s and KFC. It has also happened in schools. In 2010, Harrow council faced a massive protest after announcing a plan to serve halal-only menus in the borough’s state primary schools, and parents complained that it was forced on them against their will.

Some 98% of consumers in the 2004 Co-op survey of consumer attitudes to the ethics of the food industry stated that they supported the humane treatment of animals. Considering that some halal and kosher meats are slaughtered without pre-stunning, many such consumers would not buy the meat if they were aware of what it was. Interestingly, Massood Khawaja, president of the Halal Food Authority, stated in September 2010:

“As Muslims have a choice of eating halal meat, non-Muslims should also have the choice of not eating it. Customers should know it is halal meat.”

An amendment to induce the compulsory labelling of unstunned halal and kosher meat and products would give consumers more freedom of choice, increase market efficiency, as retailers are enabled to respond to customer demand, and help to protect animal welfare rights.

It is not just me who thinks that. The Sikh Council UK has put out a statement agreeing with that. It believes that everyone has the right to purchase and consume food in accordance with their religious beliefs. Hindus have said that they, too, agree with my new clause, and believe the same thing. Many of these groups do not focus on animal welfare but specifically object to the religious blessing that goes with the practice. I will conclude with this particular point about halal and kosher meat. I do not know if hon. Members read the article by Taj Hargey, the director of the Muslim Educational Centre of Oxford and the imam of the Oxford Islamic Congregation, who said that the practice is

“covert religious extremism and creeping Islamic fundamentalism making its way into Britain by the back door. It is completely wrong that the food sensitivities of Britain’s Muslims—who amount to just 4.8% of the population—should take precedence over the other 95%. Halal meat should never be forced on customers without their knowing, surreptitiously and using clandestine methods. It’s unfair to everyone, non-Muslims and Muslims alike.”

He also said that the idea that Muslims cannot eat non-halal meat is completely wrong, and

“has no theological basis in the Koran, the supreme text of Islam.”

He said:

“I’m a dedicated Muslim, a devout religionist, an imam and intellectual scholar of Islam, but I eat whatever food is placed before me, with the obvious exception of pork. If you’re kind enough to invite me to your home, I would eat whatever meat you chose to serve”.

He concluded:

“It is high time the white, liberal, Guardian-reading classes stopped behaving like apologists and woke up. There is a fundamentalist Trojan horse in our midst, and we must take corrective action.”

Many people in this country are demanding that this House take the action that they would like to see.

--- Later in debate ---
The proposals are not radical. If the Minister or hon. Members whom have spoken against them asked their constituents whether they want to know what they are buying and whom they are buying it from when they spend what are often significant sums, they would find that most of them said yes. The proposals would not abolish the secondary market or drive it underground; in fact, they would bring it out of the shadows into the mainstream. No longer would so many people still see it as a murky market; it would be a legitimate secondary market that works—as all markets should—in the interests of consumers, with full transparency and adequate protection. The only people who have opposed the proposals are those making large amounts of money from the status quo. It is time that this House and this Government stopped standing up for the interests of such people, and finally put fans first.
Mike Weatherley Portrait Mike Weatherley
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I congratulate the hon. Member for Washington and Sunderland West (Mrs Hodgson) on a thorough interpretation of the new clauses.

Music, theatre, comedy and sport are a vital part of British society and the British economy, and our creative industries are worth more than £36 billion a year. They generate £70,000 every minute for the UK economy, and employ 1.5 million people in the UK. That is why it is vital to have a healthy and transparent ticket market, yet with increasing frequency, secondary ticketing resellers are causing dramatically inflated prices for the fans, and taking away revenue from performers. That has to stop.

I have consistently been a champion of the free market and I do not have a problem with artists or sports teams charging whatever they wish for their services. That is their prerogative, and they should be allowed to set the prices of their tickets or, if they choose, to sell them through secondary ticketing or auction websites. However, as the online marketplace has become quicker and easier to use, a large number of unsavoury and illegal practices have sprung up surrounding ticket reselling websites. That is why I, along with colleagues from both sides of the House, founded the all-party group on ticket abuse. We conducted a review and the results were published recently, as we have heard, with new clauses recommended as a result.

One key aspect of an honest and transparent ticket purchasing process is the intention of the buyer at the point of purchase. No one would begrudge a Rolling Stones fan who has become ill the day before the show the opportunity to sell their ticket to someone else. However, an increasing number of people are buying tickets with absolutely no intention of going to the event. Instead, those career touts buy tickets solely with the intention of denying them to real fans, whom they can squeeze for profit by reselling their tickets to a “sold out” event.

That situation is not limited to fans who simply waited too long to buy tickets. With internet ticket selling becoming more streamlined, touts are able to use sophisticated computer systems to buy large volumes of tickets automatically mere seconds or minutes after they go online. That can often mean that it is practically impossible for genuine fans to get access to the event, forcing them to rely on an artificially created secondary market, and depriving content creators of revenue for their event. That is unacceptable.

On this issue I fundamentally disagree with my hon. Friend the Member for Shipley (Philip Davies), who raised some points earlier, because we would all suffer, including the artists. Just because an artist has received the full value for a concert that is sold out does not mean that they—or another artist—would not suffer elsewhere. For example, suppose someone has a budget of £500 a year for going to venues. They might think, “I’ll go to 10 concerts in that year and buy some merchandising and other products while I am there”, but if they then spend £200, £300 or even £500 on one concert, they will not go to the other nine. No wonder there is underselling in other concerts because people do not necessarily have the money, and we all lose out as a result.

Philip Davies Portrait Philip Davies
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indicated dissent.

Mike Weatherley Portrait Mike Weatherley
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My hon. Friend is shaking his head, but he must understand that my point is right. I would, of course, prefer no legislation on the subject and to rely on industry-led solutions, as we heard earlier. A potential solution to touting, which has been adopted by some venues already, is to use credit card verification. However, touts often generate such large profits from many events that that method is ineffective. There are also additional problems of crowd control and so on. If hon. Members who disagree with that point had bothered to come to the all-party group when we took evidence, they would have heard from promoters who have tried those other methods that such things do not work, and they would not try them again for all sorts of reasons.

The Metropolitan police published a comprehensive report on fraudulent ticketing and the dangers it posed to the Olympics; it specifically cites ticket fraud, touting and ticket reselling websites as areas of concern. Among several issues, the Met noted that websites with servers based overseas were causing serious problems by advertising fraudulent tickets, and making it difficult for law enforcement agencies to track the offenders or shut down illegal sites. The report stressed—as do I—the need for an open and transparent system for ticket reselling, with clear and appropriate regulations.

Transparency is key to protecting not just content creators but ticket buyers from dubious and misleading transactions. Again, I will refer to my hon. Friend the Member for Shipley because I never thought there would be a connection between halal meat and secondary ticketing. I was keen to intervene on him but he would not allow me to. All through his speech, however, he made the point that clear labelling and the consumer being aware of what they were buying was fundamental. He said—I wrote it down—that it is a fundamental right that consumers know what they are buying. That is exactly what the new clauses are saying, no more and no less. For instance, it is common in the entertainment industries for all or part of the fee for professionals involved in an event to be paid in tickets. The venue might be paid in tickets to a corporate box and a promoter or manager may be given some as part of their fee. That is done with the tacit understanding that recipients of such tickets will subsequently be able to sell them for significantly more than their face value. It is, of course, the prerogative of the content creators if they wish to do this, but it should be done transparently.

Some hon. Members, including my hon. Friend the Member for Shipley, have suggested that trying to regulate ticket touting is an interference in the natural free market. However to say this is to misunderstand—and be wrong about—one of the key principles of the free market, which is the ability for the market to respond to demand by increasing supply. In the case of sports matches or live music, there is no way to increase the supply. There are only so many games in the season and bands can only play so many dates. That is why it is so important for the content creators to be in control of how their tickets are sold. It does not in any way infringe their right to charge however much they want for the tickets, as long as it is part of a transparent and well regulated system that works in the best interests of fans and performers.

New clauses 18 to 21 are intended to assist that transparency. None of the clauses would restrict the secondary markets, but they would become more accountable. In particular, people who had been sold an invalid ticket would be compensated more than just the ticket price to reflect the true cost of attending. New clause 20 would restrict the cost to twice the price paid for the ticket, which might not be the full cost to those attending, but would at least give some incentive to those selling to get the ticket price right, without being an open cheque book.

We have come a long way since I first supported the private Member’s Bill of the hon. Member for Washington and Sunderland West (Mrs Hodgson) a few years ago. Then, there was little support for measures to protect consumers from the worst aspects of ticket touting. Now, I am pleased to say that, with increased knowledge and understanding, there is increased agreement on both sides of the House that something needs to be done. The small measures suggested in new clauses 18 to 21 are a step in the right direction, and I trust that the Minister will address at least some of the issues when she responds later.

None Portrait Several hon. Members
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