Railways Bill

Monica Harding Excerpts

Tuesday 9th December 2025 Commons Chamber

[Monica Harding (Esher and Walton) (LD)]

The experience of my constituents in Esher and Walton, served by South Western Railway—the first of the train operators to be taken into public ownership—is not that nationalisation guarantees a better experience. This autumn feels as bad as the last. I feel it on my way—or not—into this place, and I have a sack load of constituent complaints about delays and cancellations.

At Esher station, 30% of trains were delayed last month. Only yesterday, a constituent told me that he was forced to spent £60 on taxis and two hours of extra childcare because of a train cancellation—something that is too frequently experienced by us in Esher and Walton. School children are missing hours of school because their trains are consistently delayed and they miss their connections. On 16, 17, 20 and 23 October, and on 7, 10, 12, 13, 18, 19 and 24 November, the trains were delayed and 278 students were affected. I understand the under-investment, the lack of accountability and, frankly, the shameful mess that the Conservative Government left this Government to sort out, but I urge the Minister to go further and faster on reform to ensure that the Bill is not a continuation of this disappointment.

Today, on Second Reading, I wish to make the case for Hersham station, which is long overdue for improvement and another shameful example of the neglect of our railways and lack of accountability. Hersham sits on the south-west main line in my constituency, which contributes more to the Exchequer than any other outside London. People are using the station every day, commuting into London and creating the growth that our country needs. Despite being used over 600,000 times a year, Hersham station is an eyesore, ramshackle and rundown. There is nothing at the station that tells these communities to go and get growth as part of a national mission. There is nothing to suggest any ambition as a country, or that we are on the sharp end of innovation and technology, efficiency and delivery. The only message they get from the station is that the Government and train operator have neither the desire nor ambition to get them to work on time.

At Hersham, the stairs up to the platform are crumbling—visible holes expose the long drops below—and they shake underfoot. Needless to say, there is no step-free access. The roof is exposed corrugated iron. Both platforms were built in the 1960s, using materials meant for temporary use. When groups of schoolchildren step off the train and walk down the platform, shaking can be felt underfoot. Last year, someone put their foot straight through the platform, and it took the managing director of South Western Railway coming down to get the hole fixed. Should I give up hope on a complete refurbishment of the station for my constituents in Hersham, who have put up with this for too long?

Clauses 46 and 47 give us, for the first time in decades, a national centralised mechanism through which we can say, “This is not good enough, and it must be fixed.” However, the clauses do not go far enough. For decades, oversight was provided by the design panel of the British Railways Board; the Government used that to raise the standard of design across the British nationalised railway system from the 1950s. That system disappeared with privatisation. Since then, station design has been neglected, and passengers have paid the price in exactly the kind of decay that we see at Hersham station.

I would like to see clause 46 strengthened by amendments, so that minimum station standards must explicitly include design quality, accessibility, durability and engagement with the community. There must also be clear time limits for fixing safety and accessibility-related defects. I ask the Minister to look at the matter carefully, and to provide the funding, resource and ambition to give Hersham station what it so desperately needs.