Asked by: Olly Glover (Liberal Democrat - Didcot and Wantage)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what comparative assessment she has made of the amount of Vehicle Excise Duty on (a) electric motorcycles and (b) electric quadricycles.
Answered by James Murray - Exchequer Secretary (HM Treasury)
Different Vehicle Excise Duty (VED) rates apply to cars, vans, motorcycles, and other vehicles; the rate for each vehicle is calculated according to a range of factors, such as the type of vehicle, its date of first registration, weight, or CO2 emissions.
VED for motorcycles is currently based on engine size. There are four engine size ranges, with the lowest rate applying the smallest engines sized 150cc or less (currently £26) and to zero emission motorcycles. In contrast, the highest rate applies to engines sized 600cc and above (currently £121).
Quadricycles fall outside of the definition of an electric car or motorcycle in the Vehicle Excise and Registration Act 1994. Electric quadricycles therefore remain exempt from VED.
Asked by: Olly Glover (Liberal Democrat - Didcot and Wantage)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what steps her Department is taking to help make the HM Revenue and Customs helpline more accessible to customers.
Answered by James Murray - Exchequer Secretary (HM Treasury)
HMRC publish monthly performance data, including information on their telephony service, which can be found here: https://www.gov.uk/government/collections/hmrc-monthly-performance-reports.
Improving day-to-day performance is one of the Government’s key priorities for HMRC.
A key part of this plan is expanding HMRC’s digital services. This will reduce pressure on phone lines, freeing up HMRC advisors to help those who are digitally excluded, have complex tax affairs, or find themselves in vulnerable circumstances.
As of 2024-25, there were more than 5.9 million users of the HMRC app, which allows people to manage their tax affairs quickly and easily.
HMRC’s Transformation Roadmap sets out further steps to improve the customer experience for taxpayers, agents, and businesses. The Transformation Roadmap can be found here: https://www.gov.uk/government/publications/hmrc-transformation-roadmap
Asked by: Olly Glover (Liberal Democrat - Didcot and Wantage)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the performance of the HM Revenue and Customs helpline.
Answered by James Murray - Exchequer Secretary (HM Treasury)
HMRC publish monthly performance data, including information on their telephony service, which can be found here: https://www.gov.uk/government/collections/hmrc-monthly-performance-reports.
Improving day-to-day performance is one of the Government’s key priorities for HMRC.
A key part of this plan is expanding HMRC’s digital services. This will reduce pressure on phone lines, freeing up HMRC advisors to help those who are digitally excluded, have complex tax affairs, or find themselves in vulnerable circumstances.
As of 2024-25, there were more than 5.9 million users of the HMRC app, which allows people to manage their tax affairs quickly and easily.
HMRC’s Transformation Roadmap sets out further steps to improve the customer experience for taxpayers, agents, and businesses. The Transformation Roadmap can be found here: https://www.gov.uk/government/publications/hmrc-transformation-roadmap