Benefit Claimants Sanctions (Required Assessment) Bill

Debate between Patrick Grady and Conor Burns

2nd reading: House of Commons
Friday 2nd December 2016 Commons Chamber

[Conor Burns]

I have heard that point be made a number of times. The hon. Gentleman might wish to intervene on the Minister later, because he will be in a better position to explain the Government’s position than I, a humble Back-Bench bag carrier, am.

[Patrick Grady]

If the hon. Gentleman cannot speak for the Government, does he at least agree in principle with my hon. Friend the Member for Glasgow South West (Chris Stephens) that the phone calls should be free?

[Conor Burns]

The Minister is hearing these points being made, and he will give both hon. Members a clear answer on the Government’s policy in due course.

I shall now move on to the eighth stage of the process that needs to be gone through before a sanction is applied. If a claimant requests more information about the decision, an explanation will be given by the jobcentre or contact centre. When a claimant makes such a request, they are contacted by a decision maker and a full, detailed explanation is provided.

In the ninth stage, if the claimant disputes or challenges the decision, a decision maker will have the case, and any additional information provided by the claimant, reviewed. If the decision is overturned, notification is issued to the claimant and arrears of benefit paid. If the decision is not overturned, the case is referred to the dispute resolution team for a full mandatory reconsideration.

In the tenth step, following a request for a mandatory reconsideration, the original decision will be looked at again, taking into account any additional information provided by the claimant. A mandatory reconsideration notice will be sent to the claimant to notify them of the outcome. The letter also includes information on how to appeal against the decision. One of the points the hon. Member for Paisley and Renfrewshire South makes is that sanctions are causing people to become impoverished and that they ostensibly disregard their situation and position, yet claimants who are sanctioned can apply for hardship payments equivalent to 60% of their normal benefit payment. JSA claimants who are seriously ill or pregnant can receive 80% if they qualify for hardship payments.