"I am obviously concerned to hear that case. We have just had a consultation on the possibility of moving from collect and pay to direct pay for all claimants, which would certainly help to put a greater focus on compliance.
"I am obviously concerned to hear that case. We have just had a consultation on the possibility of moving to collect and pay from direct pay for all claimants, which would certainly help to put a greater focus on compliance...." Paul Maynard - View Speech