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Written Question
Green Deal Scheme: Appeals
Thursday 31st October 2019

Asked by: Paul Sweeney (Labour (Co-op) - Glasgow North East)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many appeals her Department has received under the Green Deal Scheme in the last 12 months, and in which constituencies the appellants are based.

Answered by Kwasi Kwarteng

230 appeals have been received in the last 12 months. The following table shows the constituencies in which the appellants are based.

Parliamentary constituency

Number of appeals

England

Barrow and Furness

1

Batley and Spen

2

Berwick-upon-Tweed

1

Birmingham, Erdington

1

Birmingham, Hodge Hill

1

Birmingham, Ladywood

1

Birmingham, Perry Barr

1

Bishop Auckland

1

Blackley and Broughton

1

Blackpool South

2

Blaydon

2

Blyth Valley

1

Bolton North East

1

Bolton South East

1

Bradford East

1

Bristol East

1

Bury North

1

Bury South

1

Carlisle

1

City of Durham

2

Cleethorpes

1

Colne Valley

1

Copeland

1

Daventry

1

Ealing Central and Acton

1

Easington

1

Fylde

1

Gloucester

1

Grantham and Stamford

1

Great Grimsby

1

Halton

1

Hartlepool

2

Houghton and Sunderland South

2

Huddersfield

1

Huntingdon

1

Ipswich

1

Jarrow

1

Kingston upon Hull East

1

Kingston upon Hull West and Hessle

1

Kingswood

1

Knowsley

1

Lancaster and Fleetwood

1

Leeds East

1

Leicester South

1

Leigh

1

Liverpool, Walton

1

Liverpool, Wavertree

2

Liverpool, West Derby

2

Manchester, Withington

1

Middlesbrough

2

Milton Keynes South

1

Newcastle upon Tyne Central

1

Normanton, Pontefract and Castleford

1

North Durham

1

North Somerset

1

North Swindon

1

North Tyneside

1

North West Cambridgeshire

1

North West Durham

1

Nottingham East

3

Nottingham North

1

Nottingham South

1

Pendle

1

Plymouth, Sutton and Devonport

1

Preston

1

Rossendale and Darwen

1

Rushcliffe

1

Sedgefield

1

Sheffield Central

1

Sheffield South East

1

Sherwood

1

Southport

1

Stalybridge and Hyde

1

Stockton South

2

Stockton North

1

Tewkesbury

1

Tynemouth

1

Walsall South

1

Washington and Sunderland West

3

Wentworth and Dearne

1

West Lancashire

1

West Suffolk

1

Winchester

1

Workington

3

Wales

Aberavon

1

Cardiff South and Penarth

1

Cynon Valley

1

Llanelli

1

Newport West

1

Rhondda

2

Swansea East

1

Scotland

Airdrie and Shotts

4

Ayr, Carrick and Cumnock

5

Central Ayrshire

5

Coatbridge, Chryston and Bellshill

3

Cumbernauld, Kilsyth and Kirkintilloch East

4

East Dunbartonshire

1

East Kilbride, Strathaven and Lesmahagow

5

East Lothian

1

East Renfrewshire

3

Edinburgh North and Leith

1

Edinburgh South

1

Edinburgh West

1

Falkirk

4

Glasgow East

1

Glasgow North

1

Glasgow North East

8

Glasgow North West

4

Glasgow South West

1

Glenrothes

1

Inverclyde

3

Kilmarnock and Loudoun

13

Kirkcaldy and Cowdenbeath

2

Lanark and Hamilton East

2

Linlithgow and East Falkirk

1

Livingston

1

Midlothian

1

Motherwell and Wishaw

3

North Ayrshire and Arran

2

Ochil and South Perthshire

1

Paisley and Renfrewshire North

11

Paisley and Renfrewshire South

4

Perth and North Perthshire

1

Rutherglen and Hamilton West

7

Stirling

3

West Dunbartonshire

5

Constituency not yet identified

8


Written Question
Green Deal Scheme: Compensation
Thursday 31st October 2019

Asked by: Paul Sweeney (Labour (Co-op) - Glasgow North East)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps her Department has taken to compensate people who have been detrimentally affected by the Green Deal Scheme.

Answered by Kwasi Kwarteng

There is a specific process for handling complaints under the Green Deal. This starts with a complaint by the consumer to their Green Deal Provider. If not resolved satisfactorily, the consumer may then approach the Green Deal Ombudsman or the Financial Ombudsman Service, depending on the nature of the complaint. Their decisions will be binding on the Green Deal Provider. If after progressing through those channels the consumer is still not satisfied, they may request that their complaint be referred to the Secretary of State for consideration.

In respect of such referrals, the Secretary of State may reduce or cancel a Green Deal loan, if she is satisfied that there has been a breach of the law or code of practice.

The cancellation or reduction of a loan represents the full extent of the Secretary of State’s power to provide redress for consumers in relation to the Green Deal.

BEIS aims to ensure that cases are concluded as quickly as possible, whilst ensuring that fair redress is provided where appropriate and decisions take account of all available, relevant evidence.

BEIS currently has a number of outstanding appeal cases and we have taken steps to speed-up the handling process. We are making progress and this has resulted in the recent issuing of 4 final sanctions and 16 Intention Notices. We expect these numbers to increase significantly soon.


Written Question
Green Deal Scheme: Appeals
Thursday 31st October 2019

Asked by: Paul Sweeney (Labour (Co-op) - Glasgow North East)

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what her Department's timescale is for processing appeals from people who claim to have been adversely affected by the Green Deal Scheme.

Answered by Kwasi Kwarteng

There is a specific process for handling complaints under the Green Deal. This starts with a complaint by the consumer to their Green Deal Provider. If not resolved satisfactorily, the consumer may then approach the Green Deal Ombudsman or the Financial Ombudsman Service, depending on the nature of the complaint. Their decisions will be binding on the Green Deal Provider. If after progressing through those channels the consumer is still not satisfied, they may request that their complaint be referred to the Secretary of State for consideration.

In respect of such referrals, the Secretary of State may reduce or cancel a Green Deal loan, if she is satisfied that there has been a breach of the law or code of practice.

The cancellation or reduction of a loan represents the full extent of the Secretary of State’s power to provide redress for consumers in relation to the Green Deal.

BEIS aims to ensure that cases are concluded as quickly as possible, whilst ensuring that fair redress is provided where appropriate and decisions take account of all available, relevant evidence.

BEIS currently has a number of outstanding appeal cases and we have taken steps to speed-up the handling process. We are making progress and this has resulted in the recent issuing of 4 final sanctions and 16 Intention Notices. We expect these numbers to increase significantly soon.


Speech in Commons Chamber - Tue 29 Oct 2019
Leaving the EU: Workers’ Rights

"European standards are one thing, but another aspect of European Union law is that, once member states have established enhancements, they cannot row back from those enhancements. Why did the Government seek exemptions from compulsory arbitration if they were not intending to dilute those very enhanced standards to seek a …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: Leaving the EU: Workers’ Rights

Speech in Commons Chamber - Wed 24 Jul 2019
British Steel

"The Secretary of State has acknowledged that the closure of a major steelworks is an intergenerational blight, as we have seen with the closure of Redcar and of Ravenscraig, which is still a wasteland 30 years on. It is therefore critical that we maintain long-term planning in the sector. That …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: British Steel

Speech in Commons Chamber - Tue 16 Jul 2019
Oral Answers to Questions

"18. Does the Minister not share my concern that, as we try to build an effective industrial base for renewables in Scotland, we are seeing—because of a change in the rules for the delivery of 60% of through- life content, instead of 60% of manufactured content—that contracts for manufacturing components …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: Oral Answers to Questions

Speech in Commons Chamber - Tue 16 Jul 2019
Oral Answers to Questions

"T8. The St Rollox railway works in my constituency will close next Friday, with a loss of 200 jobs and ending 163 years of operation. While the Scottish Government have refused to renationalise the facility, Scottish Enterprise is actively seeking a new buyer for the site. Will the Secretary of …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: Oral Answers to Questions

Speech in Commons Chamber - Wed 12 Jun 2019
Net Zero Emissions Target

"The Secretary of State was correct to refer to the important role that the Clyde shipyards played in the first industrial revolution, but of course they will also have an important role to play in the next green industrial revolution if there is an appropriate industrial strategy. That is why …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: Net Zero Emissions Target

Speech in Westminster Hall - Tue 04 Jun 2019
Trade Union Access to Workplaces

"Thank you, Ms McDonagh, for allowing me to speak in this very important and timely debate. I congratulate my hon. Friend the Member for Warrington South (Faisal Rashid) on securing it and on speaking so passionately in his introductory remarks. He raised issues that resonate very strongly with me and, …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: Trade Union Access to Workplaces

Speech in Westminster Hall - Tue 04 Jun 2019
Trade Union Access to Workplaces

"Believe it or not, that did not happen. I managed to survive my experience in fruit and veg largely unscathed. My hon. Friend makes an important point. People never know when they will need a trade union until they do. It is critical that people join, because it is like …..."
Paul Sweeney - View Speech

View all Paul Sweeney (LAB - Glasgow North East) contributions to the debate on: Trade Union Access to Workplaces