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Written Question
Railways: Cleaning Services
Monday 31st October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what the cost is to (a) her Department and (b) train operating companies of outsourced cleaning contracts across the rail network.

Answered by Huw Merriman - Minister of State (Department for Transport)

Specific data on outsourced cleaning contracts entered into by train operating companies is not held centrally by DfT. We estimate that the 14 DfT train operating companies spend a total of around £100 million per annum on outsourced cleaning (excluding Network Rail costs).


Written Question
Avanti West Coast: Standards
Thursday 27th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what estimate her Department has made of the wider economic costs of Avanti's performance in not providing adequate service provision on the West Coast mainline.

Answered by Katherine Fletcher

Avanti West Coast (AWC) has put forward a recovery plan for improvement of its services to passengers as part of the short-term contract extension announced on Friday 7 October. Both the Office of Rail and Road and Network Rail have reviewed Avanti’s plan and are supportive of the proposition, noting its full and successful delivery requires agreement with unions. The Department is monitoring AWC’s delivery and holding AWC to account as appropriate.

The Department recognises the importance of high performing rail services for the communities, businesses and local economies they serve. The issues experienced on Avanti are exactly why we need to modernise the railways, to ensure passengers get a reliable timetable no matter when they travel and are not relying on drivers working overtime in the first place.


Written Question
Avanti West Coast: Standards
Thursday 27th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what requirements her Department has placed on Avanti West Coast to improve their service levels on the West Coast Main Line.

Answered by Katherine Fletcher

Avanti West Coast (AWC) has put forward a recovery plan for improvement of its services to passengers as part of the short-term contract extension announced on Friday 7 October. Both the Office of Rail and Road and Network Rail have reviewed Avanti’s plan and are supportive of the proposition, noting its full and successful delivery requires agreement with unions. The Department is monitoring AWC’s delivery and holding AWC to account as appropriate.

The Department recognises the importance of high performing rail services for the communities, businesses and local economies they serve. The issues experienced on Avanti are exactly why we need to modernise the railways, to ensure passengers get a reliable timetable no matter when they travel and are not relying on drivers working overtime in the first place.


Written Question
Railways: Pay
Thursday 27th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether her Department has made a recent assessment of the adequacy of pay levels for staff working across the railway network.

Answered by Katherine Fletcher

According to data from the Office for National Statistics, in 2021 the median gross salary of all rail workers was £44,000. This is around 70% above the national median of £26,000.

A report, published on 6 October 2022 by the Office of Rail and Road (ORR), benchmarked rail employment cost data for both Network Rail and for the first time Train Operating Companies with comparative roles. The report found aggregate industry level pay was broadly in line with (but towards the upper end of) that for comparable roles employed elsewhere in the UK economy.

The report can be found here: Review of rail industry employment costs (orr.gov.uk)


Written Question
Motorways: Standards
Tuesday 25th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, if she will make a comparative assessment of the effectiveness of smart motorways where the hard shoulder (a) remains and (b) has been removed.

Answered by Katherine Fletcher

We have paused the rollout of new smart motorways to collect more safety and economic data to make informed decisions on next steps. We will also consider alternative options for enhancing capacity on the Strategic Road Network. The latest evaluation of safety is found in Smart motorways stocktake - Second year progress report 2022, https://nationalhighways.co.uk/our-work/smart-motorways-evidence-stocktake/. National Highways publishes Post Opening Project Evaluations for all individual smart motorway schemes when one-year data and five-year data is available. These are published at https://nationalhighways.co.uk/our-roads/post-opening-project-evaluation-pope-of-major-schemes/.


Written Question
Motorways: Cost Effectiveness
Tuesday 25th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment her Department has made on the viability of new smart motorways; and what assessment she has made of the value for money of those motorways given that they do not have a hard shoulder.

Answered by Katherine Fletcher

We have paused the rollout of new smart motorways to collect more safety and economic data to make informed decisions on next steps. We will also consider alternative options for enhancing capacity on the Strategic Road Network. The latest evaluation of safety is found in Smart motorways stocktake - Second year progress report 2022, https://nationalhighways.co.uk/our-work/smart-motorways-evidence-stocktake/. National Highways publishes Post Opening Project Evaluations for all individual smart motorway schemes when one-year data and five-year data is available. These are published at https://nationalhighways.co.uk/our-roads/post-opening-project-evaluation-pope-of-major-schemes/.


Written Question
Motorways: North West
Tuesday 25th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment her Department has made of the potential impact of the removal of hard shoulders on new smart motorways in the North West of England.

Answered by Katherine Fletcher

We have paused the rollout of new smart motorways to collect more safety and economic data to make informed decisions on next steps. We will also consider alternative options for enhancing capacity on the Strategic Road Network. The latest evaluation of safety is found in Smart motorways stocktake - Second year progress report 2022, https://nationalhighways.co.uk/our-work/smart-motorways-evidence-stocktake/. National Highways publishes Post Opening Project Evaluations for all individual smart motorway schemes when one-year data and five-year data is available. These are published at https://nationalhighways.co.uk/our-roads/post-opening-project-evaluation-pope-of-major-schemes/.


Written Question
Motorways: North West
Tuesday 25th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment her Department has made of the effectiveness of smart motorways in the North West of England.

Answered by Katherine Fletcher

We have paused the rollout of new smart motorways to collect more safety and economic data to make informed decisions on next steps. We will also consider alternative options for enhancing capacity on the Strategic Road Network. The latest evaluation of safety is found in Smart motorways stocktake - Second year progress report 2022, https://nationalhighways.co.uk/our-work/smart-motorways-evidence-stocktake/. National Highways publishes Post Opening Project Evaluations for all individual smart motorway schemes when one-year data and five-year data is available. These are published at https://nationalhighways.co.uk/our-roads/post-opening-project-evaluation-pope-of-major-schemes/.


Written Question
Train Operating Companies: Standards
Monday 24th October 2022

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what criteria her Department uses to assess whether a train operating company has provided an acceptable level of services for passengers.

Answered by Kevin Foster

The criteria the Department uses to evaluate the Performance-Based Fee are set out in the ERMA and NRC contracts.

Specifically, this area falls under Operational Performance and Customer Experience/Customer Satisfaction and Service Quality within the overall Scorecard.


Written Question
High Speed 2 Railway Line
Thursday 9th September 2021

Asked by: Paula Barker (Labour - Liverpool, Wavertree)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment his Department has made of the viability of bringing forward phase 2a of HS2 between Birmingham and Manchester; and whether that project is on schedule to be completed on time.

Answered by Andrew Stephenson - Minister of State (Department of Health and Social Care)

On 16 June, the Government published an update on recently approved revised delivery arrangements for HS2 Phase 2a, between the West Midlands and Crewe, predicated on a delivery into service range of 2030 to 2034. These arrangements will be formalised at the next fiscal event, expected to be later in 2021.