Business Energy Supply Billing: Regulation Debate
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Peter Dowd
Main Page: Peter Dowd (Labour - Bootle)Department Debates - View all Peter Dowd's debates with the Department for Energy Security & Net Zero
Business Energy Supply Billing: Regulation
Peter Dowd Excerpts(2 days, 8 hours ago)
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Peter Dowd (in the Chair)
If gentlemen, or anybody else, want to take their jackets off, feel free to do so.
Sarah Edwards (Tamworth) (Lab)
I beg to move,
That this House has considered regulatory powers over billing of energy supply to businesses.
It is a pleasure to see you in the Chair, Mr Dowd. My constituent Samantha Panton opened the Roasters café on the high street more than 35 years ago. Recently, she received a demand from E.ON Next for £10,000, payable within seven days, with threats to disconnect her electricity and close her business, putting 10 jobs at risk. That debt arose because E.ON Next confused her day and night meter readings. Although she had agreed to a £500 weekly payment plan, the company abandoned the arrangement and instead chose to pursue the closure of her business.
Upon thorough investigation, including a review of her accounts dating back to 2017, I discovered that E.ON Next actually owed her £4,433. When I raised concerns about its mishandling of the credit notes and breaches of back-billing regulations, my communications were ignored. Without enforcement or penalties, there is little incentive for companies to change their behaviour. That situation highlights a wider problem: energy companies impose excessive charges on small businesses while routinely engaging in questionable practices under minimal regulation. Small businesses have limited resources when suppliers act unfairly.