Oral Answers to Questions

Peter Heaton-Jones Excerpts

Monday 2nd July 2018 Commons Chamber

[Peter Heaton-Jones (North Devon) (Con)]

3. What recent steps the Government have taken to ensure that universal credit is rolled out effectively.

[The Secretary of State for Work and Pensions (Ms Esther McVey)]

We are continuously testing, learning and improving to deliver an effective roll-out. The pace of the roll-out reflects the need to listen, respond and get it right. We have rolled out universal credit to 353 jobcentres and are increasing the roll-out to 60 jobcentres per month. Universal credit is on track to be in all jobcentres nationally by the end of 2018.

[Peter Heaton-Jones]

This Wednesday sees the roll-out of full-service universal credit in North Devon. Will the Secretary of State join me in acknowledging the hard work of Jobcentre Plus staff in ensuring the smoothest possible transition for all claimants?

[Ms McVey]

I will indeed join my hon. Friend in thanking his team. I also thank him for what he has personally done in his local area, working with Alex Coull, the work coach team leader, and his team. They have done an excellent job, engaging with stakeholders from North Devon Homes, North Devon Council, Citizens Advice Devon and North Devon+. That is the sort of work that all Members of Parliament can do to ensure that universal credit is rolled out safely.