Women’s State Pension Age Communication: PHSO Report

Rachel Gilmour Excerpts

Thursday 29th January 2026 Commons Chamber

[Pat McFadden]

We are often encouraged to make our statements to Parliament first and that is what I have done. When I announced in November that I was retaking the decision, I made that statement to Parliament first and pledged that when I had reached a conclusion I would come back to announce it in Parliament first. That is the right way to communicate this decision.

My hon. Friend talked about women who paid “the small stamp”. That is right, and that is why we have moved away from the old system to a new state pension for the future. For the majority of pensioners on lower incomes, I stress again the importance of pension credit and our efforts to make sure that those pensioners who are entitled to it, the majority of whom are women, take advantage of their entitlement and make the application. That is what it is there for: to help lower-income pensioners.

[Rachel Gilmour (Tiverton and Minehead) (LD)]

I have thousands of WASPI women in my constituency, which is already very deprived. I cannot express how angry and disappointed they feel today. I am afraid that I will have to use strong language: this is simply gaslighting by this Labour Government. They know full well that it was not about whether the letters were sent earlier; it is about whether they were sent at all. Does the Secretary of State not need to accept that point?

[Pat McFadden]

It is right to focus on exactly what this is about and what it is not. We opposed the acceleration of the change to the state pension age. The ombudsman looked at the specific issue of when letters were sent over a time period, so I feel that I have been accurate in the statement I have made today. If we go back to the 2011 decision, the lesson for the future is that increases in the state pension age should be announced in good time, so that people have the chance to prepare. That is a policy decision; that is not the specific decision about communication that the ombudsman examined.