Pension Schemes

Rachel Taylor Excerpts

Wednesday 22nd April 2026 Commons Chamber

[Nick Thomas-Symonds]

The surge team of about 140 officials who have gone into Capita are certainly looking at prioritising the most urgent and vulnerable cases. On the hon. Member’s specific case, I would be very grateful if she wrote directly to me about it, and I will certainly look at it.

[Rachel Taylor (North Warwickshire and Bedworth) (Lab)]

I welcome the statement from the Minister. The way that Capita has treated my constituents, such as Jill and the many others who have contacted my office, who have dedicated their lives to public service is nothing short of shameful. This is yet another example of how this Government are sorting out the mess created by the last Government. Can the Minister update the House on the number of hardship loans that have been issued by the Government and the number of civil service pension scheme members who have already received the maximum amount, and how the Government will continue to help them?

[Nick Thomas-Symonds]

My hon. Friend is absolutely right about the contract we inherited. On the hardship loans, we have already provided over £7.2 million in interest-free transitional support loans to more than 1,300 members, but that is in no sense a cap. We continue to proactively drive uptake, and I encourage all Members across the House to do the same.