Oral Answers to Questions

Debate between Rehman Chishti and Andrea Leadsom

Monday 18th October 2010 Commons Chamber

[Rehman Chishti (Gillingham and Rainham) (Con)]

2. What recent assessment he has made of the adequacy of services provided to jobseekers by Jobcentre Plus.

[Andrea Leadsom (South Northamptonshire) (Con)]

8. What recent assessment he has made of the adequacy of the support provided to jobseekers by Jobcentre Plus.

[The Secretary of State for Work and Pensions (Mr Iain Duncan Smith)]

I am aware that my hon. Friend the Member for South Northamptonshire (Andrea Leadsom) has a huge interest in job clubs and has done a lot in her local area. I know that is appreciated.

There are 741 jobcentres, 35 contact centres and 78 main benefit delivery centres that process claims, investigate fraud and deal with inquiries. A full assessment of Jobcentre Plus services for 2009-10 was included in the annual report and accounts published on 26 July 2010. It was generally very positive. Jobcentre Plus has gone through a lot of difficulties over the past year and a half, but has done so really well. It is worth reminding ourselves that Jobcentre Plus helps 75% of claimants leave jobseeker’s allowance within approximately six months.