Transport Accessibility for Disabled People

Richard Holden Excerpts

Thursday 26th March 2026 Commons Chamber

[Mr Richard Holden (Basildon and Billericay) (Con)]

Over the past few decades there has been a consensus in politics that disability should not prevent people from living fulfilling and successful lives. However, I recognise that, despite strong standards and the implementation of new measures by Governments of all stripes over previous decades, the aims set out by Governments of both main parties in order to improve accessibility for disabled people have not always met the standards that disabled people understandably expect. Governments should always strive to ensure that our transport system works for disabled people. As the Transport Committee report on accessibility recognised last year, this is not a simple issue. Disabled people use very different methods of transport. The report rightly points out that:

“The support that people need to make journeys successfully and confidently varies greatly”.

It has been great to hear from Members from across the House, particularly those with personal experience. In recent years I lived with one of my grandmothers for quite a long time, and I remember taking her around when she was much less mobile in later years. Hearing from hon. Members about the variety of challenges is important, because those experiences can inform our debate. It was particularly great to hear from the hon. Member for Bexleyheath and Crayford (Daniel Francis) about changing places facilities. I have been campaigning for some in Basildon, and they have just been put in. They are important because they give people the confidence to get out and about and access our town centres, which benefits high streets as well as disabled people themselves.

It was fantastic to hear from my hon. Friend the Member for South West Hertfordshire (Mr Mohindra) and the hon. Member for Dunstable and Leighton Buzzard (Alex Mayer) about how looking at design issues from the start can make an important difference. It was also good to hear from my hon. Friend the Member for Exmouth and Exeter East (David Reed) and the hon. Member for Battersea (Marsha De Cordova) about floating bus stops—an issue that I shall return to.

The variation in types of transport used by disabled people shows that we need to view the issue of accessibility in the wider sense. Accessibility for disabled people is not as simple as ensuring that technical specifications are up to standard and that there are enough staff. Although those things are obviously critical to the experience of disabled people travelling, we must consider the broader question of how Government policies can impact them as well.

That is why I want to focus on one thing that is critical to travel for disabled people but is often overlooked in discussions on accessibility: the importance of cars. We know that cars are integral to the lives of disabled people. In 2024, the national travel survey showed that 78% of the miles travelled by disabled people were travelled in private cars, either as a passenger or as the driver. That is higher than the figure for non-disabled people. As the Select Committee noted, people with disabilities also travel in taxis far more often than non-disabled people.

It is also important to recognise that, among disabled people, a far greater proportion of journeys are made for shopping, personal business and visiting friends. Those journeys are a clear indicator that accessible transport is not some abstract quality, but integral to people’s lives. Without them, people would be cut off, yes, from work, but importantly also from the essential activities and social engagements that are the indicators of a fulfilling life for anyone.

[Anna Dixon]

Does the right hon. Gentleman recognise that many disabled people simply do not have a choice, because public transport is either not available, if they live in a rural area, or not accessible? Much of the reason why they have to resort to relying on cars and taxis is the failure to invest in an accessible public transport system.

[Mr Holden]

The hon. Lady makes an important point. I will add, though, that disabled people often choose to use a car, if one is available, because it is the most convenient means of getting around; it means that they can travel at times that suit them. I totally agree that we want to ensure that all our public transport is as accessible as possible, but I do not want a system that restricts the ability of disabled people to move around by car.

As such, I implore the Minister and his colleagues to speak to the Treasury about the fuel duty issue. With 78% of the miles travelled by disabled people travelled by car, increases in the price at the pump will inevitably deter people from making journeys and harm both the personal and professional lives of those who rely on cars more than anybody else. We all know that it is a tax on transport at a time when people across the country are worried about the cost of getting around. It is a further tax imposed by this Government, who I feel often treat drivers and passengers as a cash cow to fund their other decisions.

I hope that this debate sharpens the Minister’s focus and reminds Treasury Ministers, who rather shamefully dismissed our concerns on this issue last week, that vehicles are not merely a means to extract money and taxation from the public, but a lifeline for everyone—particularly those with mobility issues, given that they are so much more dependent on vehicles than the population as a whole.

[Daniel Francis]

I thank the right hon. Member for his remarks about what I said. However, all the statistics show that the people who need Motability vehicles the most are the poorest and those who live in rural areas. The Conversative party policy on this matter will damage those people the most, quite frankly, by taking away those vehicles. Will he commit to go away to his colleagues and look at that policy, which will damage disabled people who live in rural communities more than anybody else?

[Mr Holden]

I think the hon. Member should reflect on the fact that he voted last week for a policy that hammers those rural transport users more than anyone else, not at some theoretical time in the future but from September this year, increasing in December and again in March next year. These are not policies that may or may not happen in the future, but policies he has voted for that are hurting disabled people from this year. He should reflect on the impacts that policy will have and speak to Ministers about how those impacts will play out right across the system.

Unfortunately, the ability of disabled people to travel is constrained not only by the cost of driving but by prohibitive motoring policies. We acknowledge that the Government have made some progress—for example, by creating a more accessible railway network, including through the railway road map—and I welcome some of the announcements made by Ministers in recent months, which have rightly focused on policies that Members across the House support. It is also great to see that some Access for All projects are being progressed. However, it is disappointing that many disabled people will remain worried about their ability to access stations, given that some of the projects set out by the last Government have been paused and have a question mark over them, or are not being pursued.

I do not doubt that the Minister believes strongly in improving access for disabled people. My concern is that the Government are comfortable using the language of accessibility but, when faced with decisions that directly impact disabled people—whether that is making stations more accessible or making driving a car more expensive—they are not on the right side.

Time and again, Ministers have been made aware of the physical impediments to disabled people in our towns and cities, in particular floating bus stops. During the passage of the Bus Services Act 2025, the Government said that they intended that the guidance for floating bus stops

“will support authorities to provide infrastructure that people are genuinely enabled and encouraged to use.”––[Official Report, Bus Services Public Bill Committee, 3 July 2025; c. 183.]

The acceptance of Lord Blunkett’s amendments in the House of peers gave the impression that we might see real improvements to floating bus stops that would allow blind people to access bus stops without fear of being struck by bikes while crossing bike paths. It has been great to see floating bus stops removed from scheme designs in some parts of the country; I had an exchange recently with my county council in Essex, which is removing floating bus stops from a large new property development.

However, despite the promises to this House and to those representing blind and partially sighted people, the Government’s proposals in January were pitiful. You do not need to take my word for it, Madam Deputy Speaker: a spokesperson for the Royal National Institute of Blind People said that the new guidance simply does not address the problem. Meanwhile, the street access campaign co-ordinator at the National Federation of the Blind of the UK said:

“It does not address the concerns that blind and visually impaired people have and it’s totally insulting to think that we’ll accept this.”

Those concerns are clearly reflected in the data. According to the RNIB, nearly 40% of blind and partially sighted people avoid using these bus stop bypasses and instead go to other bus stops, increasing their journey time, or do not make the journey at all. The Mayor of London has supported the floating bus stop policy using all sorts of strange figures, which he has had to row back on. I was recently down on Chiswick High Road in Hounslow with Councillors Joanna Biddolph and Gabriella Giles, looking at some of the most egregious examples of floating bus stops.

The next decade will offer opportunities for advances in accessibility. New technologies such as autonomous vehicles could transform opportunities for disabled people. Demand-responsive transport could also provide additional services that are not currently available. If the Government use the powers available to them, such as those in the Automated Vehicles Act 2024 passed by the last Government, we could see really significant improvements in accessibility options for disabled people.

As I noted at the start of my speech, there are no simple solutions to the challenges faced by the disabled. This is a multimodal problem crossing both public and private forms of transport, with disabled people facing specific challenges in addition to those faced by everyone else. Where people are unable to travel by train or plane, they understandably feel ostracised from the travelling experience of non-disabled people. This cannot be solved overnight. As Members have suggested, it requires an approach that is applied to all forms of transport. To achieve that, we need to listen to the experiences of disabled people, and when we do promise change, as the Government have done on floating bus stops, we have to deliver it. Excluding disabled people by increasing their costs is also not acceptable. Transport should be there to improve people’s lives, not to raise revenue or increase the cost of living.