Armed Forces (Service Complaints and Financial Assistance) Bill

Debate between Rory Stewart and Kevan Jones

Monday 2nd February 2015 Commons Chamber

[Mr Jones]

All I will say to the hon. Gentleman is that he should read the report of the debate we had when the Service Complaints Commissioner was introduced, because this is not about interfering in the chain of command. The present commissioner has done a very good job of highlighting the delays in the processes, particularly in the Army. Anyone who deals with complaints, whether in industry, local government or anywhere else, knows that it is better to resolve a matter quickly, rather than leaving it for a long period. The present commissioner has certainly been highly critical. When we look at some of the cases set out in the last report, we have to ask ourselves why on earth they took so long. They could have been resolved quite quickly, which would have not only improved the Army’s reputation for dealing with such matters but given the complainants satisfaction.

[Rory Stewart]

To address the comment made by my hon. Friend the Member for South Dorset (Richard Drax), and also the public, who are not necessarily focused on the details, perhaps it is worth clarifying that military discipline is exempt from the things that the Service Complaints Commissioner looks at. In other words, the commissioner is not set up to deal with questions of military discipline, which remain exempt. That is quite important for the operation of this law.

[Mr Jones]

I agree with the hon. Gentleman. Certainly, the armed forces Act—I cannot remember which one, having dealt with so many over the years—helped by streamlining the three service Acts, because there had previously been a lot of inconsistency across the three services. I think things are now much clearer, especially as we now have joint operations, so the equal and correct interpretation of military law, rather than the silo system we had previously, with three different service Acts, has helped.

Ultimately, we are asking servicemen and women to do very dangerous things on our behalf—I am not suggesting for one minute that the Service Complaints Commissioner should be on the front line telling generals what they should and should not do—but that does not mean that the general things that we and the current service chiefs certainly accept should be best practice in the three services should not be scrutinised and that there should not be support for individuals who find that the high standards that we all expect are not being met.