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Written Question
Universal Credit
Thursday 5th September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to her oral evidence of 24 July 2019 to the Work and Pensions Committee on increased support with upfront childcare costs on Wednesday 24 July, whether work coaches will be given greater flexibility to use the Flexible Support Fund.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

Work Coaches can use the Flexible Support Fund (FSF) to pay 100% of the upfront childcare costs up to the payment limits set that the claimant incurs between starting work and receiving their first wage. This is paid directly to the childcare providers and is not repayable. Examples of what it can be used to cover include:

  • Deposit – To pay a provider a one off advance payment of childcare costs.
  • Retainer – To pay a provider a one off advance payment to secure the nursery provision prior to the parent starting work or training.
  • Fees – To pay a provider upfront childcare fees in advance of the service being delivered; and
  • Taster/Settling in periods – To pay a provider a one off advance payment to enable the parent to prepare their child before taking up the full childcare offer.

Once a claimant has received their first wage, we have given Work Coaches the flexibility to use Budgeting Advances to help pay for further upfront childcare costs where required and where a claimant is eligible. This includes - during school holidays, change of childcare provider, or additional childcare in order to increase work hours. Budgeting Advances do have to be repaid, however, up to 85% of these childcare costs can be reimbursed through the UC childcare offer (up to caps) once a paid receipt is submitted.


Written Question
Play Therapy: Postgraduate Education
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Education:

To ask the Secretary of State for Education, what recent assessment he has made of the effectiveness of the balance between (a) theoretical and (b) practice-based content in postgraduate courses in play therapy.

Answered by Lord Johnson of Marylebone

Universities are autonomous institutions and responsible for the content of their courses, including quality and standards. The Department for Education does not assess individual courses or make judgements about the content of courses.

However, the Office for Students (OfS) is responsible for protecting the interests of all students and the quality of all regulated provision, working with the designated quality body, the Quality Assurance Agency. The OfS expects higher education providers to ensure they enable students to progress to employment, including by working with employers on the content of courses. This is particularly relevant where there are professional bodies with an interest in the abilities and standard of graduates and post-graduates. The OfS also manages the Teaching Excellence and Student Outcomes Framework.

The government has a role in ensuring a framework exists to understand and provide for skills needs at a national and local level.


Written Question
Play Therapy: Postgraduate Education
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Education:

To ask the Secretary of State for Education, what assessment he has made of the availability of postgraduate training in practice-based play therapy in each region of England.

Answered by Lord Johnson of Marylebone

Universities are autonomous institutions and responsible for the content of their courses, including quality and standards. The Department for Education does not assess individual courses or make judgements about the content of courses.

However, the Office for Students (OfS) is responsible for protecting the interests of all students and the quality of all regulated provision, working with the designated quality body, the Quality Assurance Agency. The OfS expects higher education providers to ensure they enable students to progress to employment, including by working with employers on the content of courses. This is particularly relevant where there are professional bodies with an interest in the abilities and standard of graduates and post-graduates. The OfS also manages the Teaching Excellence and Student Outcomes Framework.

The government has a role in ensuring a framework exists to understand and provide for skills needs at a national and local level.


Written Question
Welfare Tax Credits: Overpayments
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, how many people with cases of tax credit overpayment are (a) having and (b) not having deductions made from an ongoing tax credit claim.

Answered by Jesse Norman

HMRC’s tax credits system does not contain readily available information on the number of people with cases of tax credit overpayment that are (a) having and (b) not having deductions made from an ongoing tax credit claim. Estimates could only be obtained at disproportionate cost.


Written Question
Universal Credit
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether work coaches will be provided with additional training to ensure that they can effectively advise universal credit claimants on meeting upfront childcare costs.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

DWP is committed to providing the best possible support for all our claimants to meet their individual circumstance.

Our Work Coaches and Decision Makers undergo a comprehensive learning journey designed to equip them with the tools, skills and behaviours required to provide a high quality service, which includes training on children, childcare and payment of upfront childcare costs.

In addition, DWP supporting information is available on Universal Credit Guidance and Universal Learning sites which enhances learning, and is available at the point of need for each individual personal requirement.


Written Question
Universal Credit
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many universal credit claimants have been offered a flexible support fund payment between 1 January 2019 and 25 July 2019 to assist with upfront childcare costs.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

The information requested is not held in a format that can be easily disaggregated and to provide it would incur disproportionate cost.


Written Question
Universal Credit
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to her oral contribution to the Work and Pensions Committee, of 24 July 2019, what criteria will be used for claimants to receive upfront childcare costs.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

The Government is committed to supporting parents with moving into work and, as part of this, we have increased the level of ongoing financial support for childcare costs from 70 per cent in legacy benefits to up to 85 per cent in Universal Credit, which is called the ‘childcare element’. The Universal Credit childcare policy aligns with the wider government childcare offer, which includes free childcare hours and tax free childcare. This offer means that reasonable childcare costs should not form a barrier to work.

Beyond the Universal Credit childcare element, there is other financial support to help with childcare costs: the Flexible Support Fund and Budgeting Advances. Claimants are able to discuss eligibility for these with their jobcentre work coach.

Where initial upfront childcare costs or deposits may prevent a claimant from starting work, work coaches have the discretion to use the Flexible Support Fund to support the transition into work until a claimant receives their first wage. Individual claimant circumstances are considered each time assistance may be appropriate.

A budgeting advance can help with one-off urgent financial events for Universal Credit claimants, such as upfront childcare, and is repayable over a period of up to 12 monthly instalments. Only one Budgeting Advance will be paid at a time and further advances will be unavailable until the balance of the previous Budgeting Advance is cleared.

The Department is working hard to ensure that the Universal Credit childcare offer continues to operate effectively for claimants. Since February 2018, Universal Credit claimants have been able to upload digital copies of their childcare cost receipts or invoices through their online Universal Credit account. When parents have good reason for late reporting of their childcare costs, the Department is piloting a more flexible approach to enable parents to be reimbursed at a later point.


Written Question
Universal Credit
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to her oral contribution to the Work and Pensions Committee, of 24 July 2019, what guidance her Department provides to work coaches on how to apply discretionary support for upfront childcare costs.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

The Department maintains guidance for its work coaches surrounding the eligibility and processes for awarding discretionary support to assist with claimants’ upfront childcare costs for those claiming Universal Credit.

There are two discretionary sources of financial support to help with childcare costs: The Flexible Support Fund and Universal Credit Budgeting Advances. Claimants are able to discuss eligibility for these with their jobcentre work coach.

Budgeting Advances provide valuable access to interest free payments for one-off items. They are designed to help claimants with irregular expenses including upfront childcare costs. Budgeting Advance payments are discretionary subject to eligibility conditions and must be repaid. Work coaches also have the discretion to use the Flexible Support Fund to support the transition into work until a claimant receives their first wage and is not repayable. Individual claimant circumstances are considered each time assistance may be appropriate.

The Department deposits guidance to the House’s library on a range of Universal Credits topics including the below. This was last updated on 28 March 2019 and we are currently working to share the latest guidance.

Childcare costs: http://data.parliament.uk/DepositedPapers/Files/DEP2019-0465/Childcare_costs_v11.0.pdf

Budgeting Advance: http://data.parliament.uk/DepositedPapers/Files/DEP2019-0465/Advances-_Budgeting_Advances_v2.0.pdf

Flexible Support Fund: http://data.parliament.uk/DepositedPapers/Files/DEP2019-0465/Flexible_Support_Fund_v4.0.pdf


Written Question
Universal Credit
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to her oral contribution to the Work and Pensions Committee, 24 July 2019, how frequently claimants will be able to receive support for upfront childcare costs.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

The Government is committed to supporting parents with moving into work and, as part of this, we have increased the level of ongoing financial support for childcare costs from 70 per cent in legacy benefits to up to 85 per cent in Universal Credit, which is called the ‘childcare element’. The Universal Credit childcare policy aligns with the wider government childcare offer, which includes free childcare hours and tax free childcare. This offer means that reasonable childcare costs should not form a barrier to work.

Beyond the Universal Credit childcare element, there is other financial support to help with childcare costs: the Flexible Support Fund and Budgeting Advances. Claimants are able to discuss eligibility for these with their jobcentre work coach.

Where initial upfront childcare costs or deposits may prevent a claimant from starting work, work coaches have the discretion to use the Flexible Support Fund to support the transition into work until a claimant receives their first wage. Individual claimant circumstances are considered each time assistance may be appropriate.

A budgeting advance can help with one-off urgent financial events for Universal Credit claimants, such as upfront childcare, and is repayable over a period of up to 12 monthly instalments. Only one Budgeting Advance will be paid at a time and further advances will be unavailable until the balance of the previous Budgeting Advance is cleared.

The Department is working hard to ensure that the Universal Credit childcare offer continues to operate effectively for claimants. Since February 2018, Universal Credit claimants have been able to upload digital copies of their childcare cost receipts or invoices through their online Universal Credit account. When parents have good reason for late reporting of their childcare costs, the Department is piloting a more flexible approach to enable parents to be reimbursed at a later point.


Written Question
Universal Credit
Tuesday 3rd September 2019

Asked by: Ruth George (Labour - High Peak)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to her evidence at the Work and Pensions select committee of 24 July 2019 on increased support with upfront childcare costs on Wednesday 24 July, whether claimants will be able to get this loan if they already hold a budgeting advance of universal credit.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

The Government is committed to supporting parents with moving into work and, as part of this, we have increased the level of ongoing financial support for childcare costs from 70 per cent in legacy benefits to up to 85 per cent in Universal Credit, which is called the ‘childcare element’. The Universal Credit childcare policy aligns with the wider government childcare offer, which includes free childcare hours and tax free childcare. This offer means that reasonable childcare costs should not form a barrier to work.

Beyond the Universal Credit childcare element, there is other financial support to help with childcare costs: the Flexible Support Fund and Budgeting Advances. Claimants are able to discuss eligibility for these with their jobcentre work coach.

Where initial upfront childcare costs or deposits may prevent a claimant from starting work, work coaches have the discretion to use the Flexible Support Fund to support the transition into work until a claimant receives their first wage. Individual claimant circumstances are considered each time assistance may be appropriate.

A budgeting advance can help with one-off urgent financial events for Universal Credit claimants, such as upfront childcare, and is repayable over a period of up to 12 monthly instalments. Only one Budgeting Advance will be paid at a time and further advances will be unavailable until the balance of the previous Budgeting Advance is cleared.

The Department is working hard to ensure that the Universal Credit childcare offer continues to operate effectively for claimants. Since February 2018, Universal Credit claimants have been able to upload digital copies of their childcare cost receipts or invoices through their online Universal Credit account. When parents have good reason for late reporting of their childcare costs, the Department is piloting a more flexible approach to enable parents to be reimbursed at a later point.