Asked by: Sheila Gilmore (Labour - Edinburgh East)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what the average length of time taken to answer calls to tax credit helplines was in the last 12 months.
Answered by David Gauke
HM Revenue and Customs (HMRC) publishes quarterly information about our telephony performance, which is available on GOV.UK:
www.gov.uk/government/publications/business-plan-indicators