Monday 5th November 2018

(5 years, 6 months ago)

Commons Chamber
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Esther McVey Portrait Ms McVey
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My hon. Friend makes a great point. They have also been unable to welcome the extra 3.4 million people in work, a reduction of youth unemployment by 50%, and the record numbers of women into work and of BME—black and minority ethnic—people into work. I do not know what they would welcome.

Stephen Doughty Portrait Stephen Doughty (Cardiff South and Penarth) (Lab/Co-op)
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The reason why we have these concerns is because of cases like this: a constituent of mine—a single mother of a terminally ill child aged 2—had her application for income support lost by the DWP, was then forced to claim UC, and while that was being considered all her benefits were stopped and she was forced to live on her son’s DLA and her carer’s allowance for her terminally ill son. Does the Secretary of State think that sort of case is acceptable and why is she pushing ahead given that cases like this have arisen?

Esther McVey Portrait Ms McVey
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We have always said that we will deal with such cases. When fully rolled out, we will have up to about 8 million people here and we get it right most of the time for most of the people, but should something go wrong—and obviously something has gone wrong there—people come to their MP, which is only right, and then they bring the case to me and the Department and we get it right. But no system in the world is 100% right for 100% of people, and I apologise when it goes wrong, and then we will fight to get it right.