Steve Darling
Main Page: Steve Darling (Liberal Democrat - Torbay)Department Debates - View all Steve Darling's debates with the Cabinet Office
(1 day, 9 hours ago)
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Darren Jones
The hon. Lady is right that the grand idea is not just to improve public services, but to reduce cost by taking a more digital approach to delivery. At the moment, every call to a call centre or form that is filled out and passed from one person to another, is an additional cost to the taxpayer and money that is not spent on the help and support they need. Of course, the normal checks and balances will be in place, subject to the next spending review, and Treasury business case approval will be required for each service that is being onboarded to the app in the years ahead.
Steve Darling (Torbay) (LD)
I thank the more than 6,000 residents who signed a petition against mandatory digital ID. The scheme that has been outlined will inevitably save the Government billions of pounds, so will they commit to investing that money in bobbies on the beat to tackle antisocial behaviour in town centres such as Torquay and Paignton?
Darren Jones
There have been some estimates that if we are able to harness the full benefit of the gov.uk app and improve the productivity of customer services across Government, we could save tens of billions of pounds every single year. That is tens of billions of pounds of money that is being spent right now on poor public services that can be reinvested into the frontline to support people, or even given back to taxpayers in the years ahead.