Oral Answers to Questions

Debate between Suella Braverman and Lord Vaizey of Didcot

Thursday 9th July 2015 Commons Chamber

[Suella Fernandes (Fareham) (Con)]

T7. Many of my constituents living in Tanners Gate, Titchfield Common, have been struggling for the past two years with the serious problem of poor broadband connectivity, only getting 15% of the speed they have paid for, and complaints to BT have been in vain. Will my hon. Friend help me to remedy the situation?

[Mr Vaizey]

I should be delighted to help my hon. Friend. I am pleased that broadband roll-out has reached something like 95% in her constituency, so coverage is very good, but I am delighted that Ofcom has recently announced new rules under which consumers can leave their broadband provider with no penalty if the provider does not provide the promised speeds.