Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what steps his Department is taking to ensure that vulnerable tenants are protected if housing management companies dismiss or ignore evidence of harassment.

Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)

Estate management companies managing freehold estates do not have a dedicated role in dealing with anti-social behaviour and harassment. However, they may wish to engage with local authorities and the police to help prevent or deal with such behaviour.

Leaseholders experiencing anti-social behaviour and harassment may contact the government-funded Leasehold Advisory Service (LEASE), which provides free initial legal advice and information.

Social landlords already have a range of powers and enforcement tools to tackle anti-social behaviour including powers to evict perpetrators. We expect landlords to use those powers promptly and proportionately, putting the needs of victims at the heart of their response.

Following implementation of the Renters’ Rights Act 2025, private landlords will be able to take action to evict anti-social tenants quicker, with landlords being able to make a claim to the court immediately in all anti-social behaviour cases.

Tackling anti-social behaviour is a top priority for this government, and a key part of our Safer Streets Mission. We will crack down on those making neighbourhoods feel unsafe and unwelcoming by introducing the new Respect Order, which local authorities will be able to apply for and which will carry tough sanctions and penalties for persistent adult offenders. The police, local authorities and social landlords may already apply for a Civil Injunction under Section 1 of the Anti-social Behaviour, Crime and Policing Act 2014 to prevent behaviour that is causing housing-related nuisance and annoyance.

General guidance on the use of domestic CCTV systems is published by the Information Commissioner here.

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, if his Department will review the accountability mechanisms for housing management companies that fail to enforce tenancy agreements or antisocial behaviour policies.

Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)

Estate management companies managing freehold estates do not have a dedicated role in dealing with anti-social behaviour and harassment. However, they may wish to engage with local authorities and the police to help prevent or deal with such behaviour.

Leaseholders experiencing anti-social behaviour and harassment may contact the government-funded Leasehold Advisory Service (LEASE), which provides free initial legal advice and information.

Social landlords already have a range of powers and enforcement tools to tackle anti-social behaviour including powers to evict perpetrators. We expect landlords to use those powers promptly and proportionately, putting the needs of victims at the heart of their response.

Following implementation of the Renters’ Rights Act 2025, private landlords will be able to take action to evict anti-social tenants quicker, with landlords being able to make a claim to the court immediately in all anti-social behaviour cases.

Tackling anti-social behaviour is a top priority for this government, and a key part of our Safer Streets Mission. We will crack down on those making neighbourhoods feel unsafe and unwelcoming by introducing the new Respect Order, which local authorities will be able to apply for and which will carry tough sanctions and penalties for persistent adult offenders. The police, local authorities and social landlords may already apply for a Civil Injunction under Section 1 of the Anti-social Behaviour, Crime and Policing Act 2014 to prevent behaviour that is causing housing-related nuisance and annoyance.

General guidance on the use of domestic CCTV systems is published by the Information Commissioner here.

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what guidance his Department provides to housing management companies on the use of domestic CCTV in shared housing developments.

Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)

Estate management companies managing freehold estates do not have a dedicated role in dealing with anti-social behaviour and harassment. However, they may wish to engage with local authorities and the police to help prevent or deal with such behaviour.

Leaseholders experiencing anti-social behaviour and harassment may contact the government-funded Leasehold Advisory Service (LEASE), which provides free initial legal advice and information.

Social landlords already have a range of powers and enforcement tools to tackle anti-social behaviour including powers to evict perpetrators. We expect landlords to use those powers promptly and proportionately, putting the needs of victims at the heart of their response.

Following implementation of the Renters’ Rights Act 2025, private landlords will be able to take action to evict anti-social tenants quicker, with landlords being able to make a claim to the court immediately in all anti-social behaviour cases.

Tackling anti-social behaviour is a top priority for this government, and a key part of our Safer Streets Mission. We will crack down on those making neighbourhoods feel unsafe and unwelcoming by introducing the new Respect Order, which local authorities will be able to apply for and which will carry tough sanctions and penalties for persistent adult offenders. The police, local authorities and social landlords may already apply for a Civil Injunction under Section 1 of the Anti-social Behaviour, Crime and Policing Act 2014 to prevent behaviour that is causing housing-related nuisance and annoyance.

General guidance on the use of domestic CCTV systems is published by the Information Commissioner here.

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what assessment his Department has made of the effectiveness of estate management companies’ responsibilities in addressing antisocial behaviour complaints from tenants and leaseholders.

Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)

Estate management companies managing freehold estates do not have a dedicated role in dealing with anti-social behaviour and harassment. However, they may wish to engage with local authorities and the police to help prevent or deal with such behaviour.

Leaseholders experiencing anti-social behaviour and harassment may contact the government-funded Leasehold Advisory Service (LEASE), which provides free initial legal advice and information.

Social landlords already have a range of powers and enforcement tools to tackle anti-social behaviour including powers to evict perpetrators. We expect landlords to use those powers promptly and proportionately, putting the needs of victims at the heart of their response.

Following implementation of the Renters’ Rights Act 2025, private landlords will be able to take action to evict anti-social tenants quicker, with landlords being able to make a claim to the court immediately in all anti-social behaviour cases.

Tackling anti-social behaviour is a top priority for this government, and a key part of our Safer Streets Mission. We will crack down on those making neighbourhoods feel unsafe and unwelcoming by introducing the new Respect Order, which local authorities will be able to apply for and which will carry tough sanctions and penalties for persistent adult offenders. The police, local authorities and social landlords may already apply for a Civil Injunction under Section 1 of the Anti-social Behaviour, Crime and Policing Act 2014 to prevent behaviour that is causing housing-related nuisance and annoyance.

General guidance on the use of domestic CCTV systems is published by the Information Commissioner here.

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, whether his Department plans to introduce statutory obligations on housing management companies to act promptly and effectively in cases of harassment and antisocial behaviour.

Answered by Matthew Pennycook - Minister of State (Housing, Communities and Local Government)

Estate management companies managing freehold estates do not have a dedicated role in dealing with anti-social behaviour and harassment. However, they may wish to engage with local authorities and the police to help prevent or deal with such behaviour.

Leaseholders experiencing anti-social behaviour and harassment may contact the government-funded Leasehold Advisory Service (LEASE), which provides free initial legal advice and information.

Social landlords already have a range of powers and enforcement tools to tackle anti-social behaviour including powers to evict perpetrators. We expect landlords to use those powers promptly and proportionately, putting the needs of victims at the heart of their response.

Following implementation of the Renters’ Rights Act 2025, private landlords will be able to take action to evict anti-social tenants quicker, with landlords being able to make a claim to the court immediately in all anti-social behaviour cases.

Tackling anti-social behaviour is a top priority for this government, and a key part of our Safer Streets Mission. We will crack down on those making neighbourhoods feel unsafe and unwelcoming by introducing the new Respect Order, which local authorities will be able to apply for and which will carry tough sanctions and penalties for persistent adult offenders. The police, local authorities and social landlords may already apply for a Civil Injunction under Section 1 of the Anti-social Behaviour, Crime and Policing Act 2014 to prevent behaviour that is causing housing-related nuisance and annoyance.

General guidance on the use of domestic CCTV systems is published by the Information Commissioner here.

Question to the Home Office:

To ask the Secretary of State for the Home Department, what discussions her Department has had with police forces about the handling of antisocial behaviour cases where responsibility is deferred to housing management companies.

Answered by Sarah Jones - Minister of State (Home Office)

The Anti-Social Behaviour, Crime and Policing Act 2014 provides the police, local authorities and other local agencies with a range of tools and powers that they can use to respond to anti-social behaviour. The powers in the 2014 Act are deliberately local in nature, and it is for local agencies to determine whether their use is appropriate in the specific circumstances.

It is right that all relevant agencies have the right tools to tackle anti-social behaviour quickly and effectively. That is why, through the Crime and Policing Bill, we are enhancing the powers available to the police and other local agencies under the 2014 Act. This includes extending the power to issue closure notices to registered social housing providers. Currently only local authorities and police can issue closure notices. This is despite registered social housing providers often being the first agency to be aware of the ASB in question. Extending this power to social housing providers will help to save police and local authorities time as housing providers will be able to make applications directly.

The Home Office regularly engages with police forces on a range of issues, including the handling of antisocial behaviour. This measure in the Crime and Policing Bill followed a consultation in 2023, which included responses from the police, and suggested several changes to the powers that could improve their application and effectiveness.

Found: Suella Braverman MP, extended the scope of the Angiolini Inquiry to look into Carrick’s criminal behaviour