Points of Order

Thangam Debbonaire Excerpts
Thursday 4th July 2019

(4 years, 9 months ago)

Commons Chamber
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Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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On a point of order, Mr Speaker.

None Portrait Several hon. Members rose—
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John Bercow Portrait Mr Speaker
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Oh, a veritable flurry of points of order! I call the person who leapt to her feet with exemplary alacrity, speed and athleticism—Thangam Debbonaire.

Thangam Debbonaire Portrait Thangam Debbonaire
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Thank you, Mr Speaker. I seek your guidance on the need for Ministers of the Crown to speak accurately about the actions of Members of this place and the other place in legislative processes and to seek to correct the record as soon as possible when they inadvertently give information that turns out not to be correct.

The Prime Minister has been given several opportunities by me and others to correct the record and clarify that, contrary to what she said in reply to my question and one other last week in Prime Minister’s questions, which must have been misinformation that she had been given, the Labour Lords did not block or attempt to block the statutory instrument for the UK to reach net zero carbon emissions by 2050. Despite emailing the Prime Minister, tabling a written question and asking her again yesterday following her G20 statement, the Prime Minister has chosen not to correct the record, but merely to repeat some of her previous statement.

Mr Speaker, what guidance do you have for the next Prime Minister on the subject of either giving accurate information about the actions of colleagues or, when misinformed and therefore inadvertently saying something that turns out not to be correct, correcting the record as soon as possible? The public deserve to know that all of us here do our very best to uphold the traditions of truth and accountability.

John Bercow Portrait Mr Speaker
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The short answer is: be accurate, and if you are not, acknowledge the fact and make amends. I am grateful to the hon. Lady for giving me notice of her intention to raise that matter and for informing the Prime Minister. In responding to the hon. Lady’s point of order on 27 June, the Deputy Speaker encouraged her to pursue the matter by means of a written question. I note that the answer to her first question was disappointing to her, but that is, I regret to say, not an unusual experience for Members tabling questions to Ministers.

The best advice that I can give the hon. Lady in such circumstances is: persist, persist, persist—note my use of the word three times, its repetition twice. Quantity, persistence and, above all, repetition are at least as important as the quality of an hon. Member’s argument. The quality of the argument, of course, must pass muster, but it is a great mistake to think that if a point is made once and has the advantage of being true, it will be readily acknowledged as such by all colleagues or outside observers. Sadly, in my 22 years in the House, my experience has been that that is not unfailingly the case. It is therefore necessary to keep going—if necessary, on and on and on until satisfaction is achieved. The Table Office would be happy to advise the hon. Lady on further options available to her, and this process can potentially continue indefinitely until she has secured an outcome that suits.

Oral Answers to Questions

Thangam Debbonaire Excerpts
Monday 1st July 2019

(4 years, 10 months ago)

Commons Chamber
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Justin Tomlinson Portrait Justin Tomlinson
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I know my right hon. Friend has championed the case of Miss Saamanthy and I understand that the trust has contacted her to discuss alternative roles in the organisation, including roles that staff with hearing disabilities have successfully been recruited into. I also encourage that particular NHS trust to sign up to the Disability Confident campaign.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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I take this opportunity to pay tribute to the Speaker’s parliamentary placement scheme, which offers paid internships with training. The graduates graduated just last week. The one that I had the joy of hosting did very well out of that, and that was on the disability strand, hence my question. Will the Minister add his support to the disability strand of the scheme and also look at strengthening the learning from that scheme, so that we can help more employers in the public sector be better employers under Disability Confident?

Justin Tomlinson Portrait Justin Tomlinson
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Absolutely, and I am really encouraged to hear about that. Through the Disability Confident scheme and the Access to Work scheme, we want to do everything that we can to support these new opportunities being created, because ultimately, the employers benefit when disabled people’s talents are unlocked.

Pension Funds: Financial and Ethical Investments

Thangam Debbonaire Excerpts
Wednesday 22nd May 2019

(4 years, 11 months ago)

Westminster Hall
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Westminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.

Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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It is a pleasure to serve under your chairmanship, Mr Howarth. I shall cut from my speech anything that anyone else has already said, and try to focus on things that I hope are new to the debate.

The parliamentary contributory pension fund, into which I believe we all pay, continues to hold fossil fuel investments, despite the wish of many parliamentarians and many of the people we represent. However, it is not easy to find out the full list of PCPF holdings. The 2018 annual report lists only the top 20 holdings, which account for only 21.6%, so I wrote last week to the trustees with a specific request, as a pension contributor, for a complete list so that I could prepare for the debate. I was disappointed by the response that I got today, informing me of what I already knew—that the fund publishes the top 20 holdings—and giving me a link to the website, which I was already aware of. The response mentions fiduciary responsibilities, and I accept that point, but it ignores the long-term threat of fossil fuel use to the economy.

The website also mentions environmental, social and corporate governance, but the documents available on it do not appear to me to provide any explanation of what efforts have been made to identify non-fossil fuel holdings that could replace the fossil fuel holdings with an equivalent financial benefit. It is disappointing that my specific request for information on the other 78.4% of the holdings was not met. I respectfully ask the PCPF to provide full, detailed disclosure after the debate. If I am mistaken about where it is on the website, I ask forgiveness, but I have searched and searched, and cannot find it.

People around the world are wising up to the risks of fossil fuels, and my constituents want me to do everything I can to get Parliament’s contributory pension fund to lead by example. The University of Bristol has already done so by divesting from its climate change-inducing fossil fuel funds. Investing in fossil fuel funds is, as we all know and as has been said, bad for the planet and for business. I do not want my pension to be invested in funds that jeopardise the future of the planet and the future of my nephews and nieces and their children. As a pension fund contributor I urge the trustees to change their investment strategy and to be fully transparent. In responding to the climate change emergency Parliament must get its own house in order.

Oral Answers to Questions

Thangam Debbonaire Excerpts
Monday 13th May 2019

(4 years, 11 months ago)

Commons Chamber
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Justin Tomlinson Portrait Justin Tomlinson
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There is a real emphasis on ensuring that assessors are best placed to identify how fluctuating health conditions and hidden disabilities will impact on the assessment. I am disappointed to hear what the hon. Lady reports and I would be happy to meet her to discuss it further.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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My caseworkers recently updated me on the thousands and thousands of pounds of public money that they have helped to recover for constituents who are entitled to it, often after many months of delays. I am not satisfied with that; I am angry that this Government Department is keeping so many of my constituents and, I presume, others across the country in poverty for so long when they are owed this money. What is the Government doing about reviewing DWP’s shameful record on paying people money to which they are entitled?

Alok Sharma Portrait Alok Sharma
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I would just point out to the hon. Lady that, under the legacy benefits system, there are £2.4 billion of unclaimed benefits. That is changing and being fixed under universal credit. If she has specific cases, she will know that this ministerial team is always happy to talk to Members of Parliament to try to resolve issues. If she wants to talk about specific cases, I would be happy to do so after this session.

Severe Disability Premium

Thangam Debbonaire Excerpts
Tuesday 7th May 2019

(4 years, 11 months ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

Each Urgent Question requires a Government Minister to give a response on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Justin Tomlinson Portrait Justin Tomlinson
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I apologise to the hon. Lady that I have not seen the letter yet. I will make sure that I do as a matter of urgency and will respond personally.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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My constituent suffered severe trauma and mental illness. When he filled in his form four years ago, some mistakes were made, but those mistakes could and should have been picked up. However, he has had to wait years for money he was owed in back payments.

The problem I want to raise with the Minister is that our local Money Advice Service was not able to get a response from the DWP. It was only when my caseworkers got involved that the £15,000 my constituent was owed was repaid. What will the Minister do to ensure that DWP staff are responding in a timely manner to Money Advice staff?

Justin Tomlinson Portrait Justin Tomlinson
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I am very sorry to hear about that, because what we would like to see—there are many, many cases of best practice—is local support organisations working hand in hand with local jobcentres, so that the most vulnerable claimants in particular get additional support as they go through the system.

Employment and Support Allowance: Underpayments

Thangam Debbonaire Excerpts
Monday 25th February 2019

(5 years, 2 months ago)

Commons Chamber
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Sarah Newton Portrait Sarah Newton
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I am grateful to my hon. Friend for raising that point and I want to reassure him and all other hon. Members. This was an official error, so the additional payment that people will get and to which they are obviously entitled—it is a back payment—is discarded for all income-related benefits, including universal credit.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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Administrative errors and other mistakes in strategy and practicality flow from values, so what is the Minister doing to inculcate into her Department a set of clear values, and to narrow the gap between operations and aspiration?

Sarah Newton Portrait Sarah Newton
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The hon. Lady makes a very important point about the culture of the DWP and the need to make sure that it is a learning organisation, so that people on the frontline feel empowered to escalate any errors or problems to their managers and that those managers are supported by the Department’s senior officials. I have been working closely with the permanent secretary to make sure that new approaches are brought into the Department to enable that learning culture, which ultimately will safeguard all of the often vulnerable people with whom the DWP works.

Cancer Treatment: Psychological Support

Thangam Debbonaire Excerpts
Thursday 22nd November 2018

(5 years, 5 months ago)

Commons Chamber
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Mark Tami Portrait Mark Tami (Alyn and Deeside) (Lab)
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I am grateful to be granted this debate on psychological support after cancer treatment. I recognise that there will probably be fewer Members here than there have been in the last few hours, but I thank anyone who stays to hear what I have to say.

When we talk about cancer, the conversation often starts with survival. Overall, survival has doubled in the last 40 years in the UK, but we lag behind the best in Europe, and survival rates for certain cancers—such as lung, brain and pancreatic cancer—continue to be extremely low. That means there is, rightly, a drive towards earlier diagnosis and access to new and innovative treatments. However, for most patients, just living is not enough. They want to live well, and that is why we must do more to ensure that patients receive the best possible psychological support after cancer treatment.

It goes without saying that cancer can take a huge emotional toll on patients and those close to them, right from the moment of diagnosis. Less well understood are the consequences of cancer treatment, which can affect patients’ lives on a daily basis and leave them needing support for many years afterwards. No group illustrates that better than stem cell transplant patients.

Every year in the UK, around 2,000 blood cancer patients need a stem cell transplant from a donor to save their life. It is usually their last hope. One third of patients will be lucky to find a matching donor in their families, but the remaining two thirds of patients will require an unrelated donor. The search for a donor can be extremely stressful. Despite the fact that there are more than 1.4 million incredible individuals on the UK stem cell donor register, there are still patients who miss out on the life-saving transplant they need because either no donor is available or a donor cannot be found early enough.

My experience with my son was that we were very fortunate to find a donor. That donor then failed his medical, which was a traumatic experience for the family. Not only were we concerned about what the problem was for the donor, but we did not know whether the donor would return to fulfil that pledge. We will be eternally grateful that he did.

Even when a patient does find a match, this is not the end of their journey. Tellingly, the day of the stem cell transplant is commonly referred to as day zero. First, the patient must spend a number of weeks in hospital isolation to protect them from infection. This alone can be a very difficult experience, with patients often feeling very cut off from the outside world. Things such as patchy wi-fi, poor facilities and rooms without windows do not exactly help with this experience. Hopefully, the patient then begins their recovery, which brings with it entirely new physical, emotional and practical challenges. In fact, of all cancer treatments, stem cell transplant patients experience some of the most severe long-term effects, and it is for that reason that they are often described as patients for life.

To give hon. Members some idea of what it can be like for those living with the long-term effects, approximately half will suffer from graft versus host disease, which is when their new immune system attacks their own body. I can certainly say that this is not a particularly pleasant experience, and in the worst cases it can actually kill the patient as well. Patients can also experience infertility, premature menopause, sexual dysfunction, fatigue and problems with their eyes, bones, teeth, joints and muscles, and they are at higher risk of infections and secondary cancers. In addition, it is not unusual for patients to be left with a range of psychological effects, including depression and post-traumatic stress disorder. All of this can have an impact on patients’ ability to study and work, and with that can come financial issues and even a loss of their identity. It can be completely and utterly overwhelming.

With all this in mind, it is perhaps not surprising that in response to a survey of more than 300 stem cell transplant patients conducted by Anthony Nolan, the UK’s stem cell transplant charity, nearly half—47%—said that they needed emotional and psychological support, such as counselling or group therapy. It is surprising and even shocking that only half—54%—actually received it.

Let us take some individual cases. Joanna received a stem cell transplant in 2016 to treat acute myeloid leukaemia. It saved her life, but when she got home to her family, she could not get off the sofa or out of bed. It was the worst she had felt since the actual diagnosis. Her daughter was only a teenager at the time, and the caring role of mother to child had to be reversed. In Joanna’s own words:

“I think my lowest emotional time was after transplant. I questioned why I’d gone through this experience and just couldn’t see an end in those first three to four months… I wish there had been more psychological support for me and my family—even though staff tried their best, when I really needed help, it just wasn’t there.”

Joanna’s story is not unique.

Ruth, a teacher from Yorkshire, also received a stem cell transplant in 2016. In the two years since, she has experienced many ups and downs, and she is still dealing with chronic graft versus host disease. For her, this means her eyes are constantly dry, she cannot perform fine motor skills too well and her feet are in constant pain because of nerve damage. Ruth says:

“The biggest downside of my whole transplant experience has been the complete lack of support since leaving hospital. It felt like I was on my own—my GP has offered me nothing. I’m on the waiting list for a counsellor, but it’s very long… I’m surprised you’re not referred to a counsellor as soon as you’re diagnosed.”

As well as those patients who have received transplant, the charity Macmillan has provided me with some other brief personal stories. Let us take Frances, who finished treatment for Hodgkin’s lymphoma five years ago. She says:

“Emotionally, in the first year after treatment I think I was shell-shocked because you’re trying to catch up with everything that has happened to your body. You feel like you’re a failure and you’ve failed to bounce back in the way you think you should have done.”

Ciara, who finished treatment in 2016, says:

“The fear of cancer never leaves you but I’m trying now to think, if it comes back, it comes back. I can’t live under that shadow. But it is so difficult to mentally recover.”

Finally, Chris, who finished his treatment for head and neck cancer in 2016 stated:

“People say to me, ‘I bet you wake up every morning feeling glad to be alive.’ You know, it can’t be further from the truth.”

The stories from Joanna, Ruth, Frances, Ciara and Chris affect all cancer patients—they cover everybody.

So what do we need to do? First, psychological support is for everyone, not just those with diagnosed mental health conditions. Secondly, the families of patients should also be offered psychological support, and thirdly, it seems that patients and their families are not getting the psychological support they need. Let me address those points in turn.

First, psychological support is for everyone, not just those with diagnosed mental health conditions such as depression or post-traumatic stress disorder. That includes patients who are feeling anxious, worried or frightened, and those who are having trouble adjusting to their “new normal”. The fear of cancer returning can be particularly difficult to manage. For example, some blood cancers relapse, which can be a common occurrence. Even if someone is doing physically well, that sense of dread never goes away for them or their family members.

Because of patients’ varied needs, psychological support can take many forms. Clinical psychologists and others working in improving access to psychological therapies services are able to help those with the most complex needs. Clinical nurse specialists, who we know are hugely valued by patients, can enhance overall wellbeing by providing general emotional support based on skilled communication and effective provision of information. The third sector, meanwhile, provides a wide range of services, including helplines, online forums and peer support. There is no silver bullet, however, and many different actors have a role to play.

Secondly, patients’ families should be offered psychological support because they too feel the consequences of cancer treatment. If someone is acting as their loved one’s carer, that can affect their relationship and ability to go about their daily life. They might have suddenly become the family’s main breadwinner, which could be a source of enormous stress. Family members will often feel as if they have to put a brave face on things and somehow do not deserve help because they are not the ones who are ill. In reality, however, patients regularly say that they worry more about their family than themselves and that in turn can affect their recovery. I know from personal experience that the CLIC Sargent nurse who came to us on a weekly basis to give my son chemotherapy was somebody to talk to who understood, and that side of the process was just as important to us as the medicine being given.

Thirdly, patients and those close to them are not getting the psychological support they need. According to the most recent results from the national cancer patient experience survey, only two thirds of patients felt that they were able to discuss their fears or worries, and I hope the Minister will respond to that.

In many cases, this comes down to workforce—either not enough specialists are available who properly understand the consequences of cancer treatment, or the demands on staff time are so great that it is impossible to provide patients with adequate psychological support.

In response to a 2017 survey of GPs and nurses, 31% of respondents said that workforce pressures mean patients are not being supported to regain a good quality of life after treatment. In other cases, the right support existed but patients are not being appropriately signposted. I have heard of many patients having to be proactive and find help for themselves. Patients should certainly be empowered to take control of their own care, but I think we all agree that this should be a choice and not a necessity. They should not be let down by poor communication and co-ordination, but in many cases they are.

The Minister may refer to the recovery package in her response. It consists of four main interventions: a holistic needs assessment and care plan; a treatment summary; a cancer care review; and access to a health and wellbeing event. This can certainly help to identify patients’ psychological needs and I welcome the fact that NHS England has committed to rolling out the recovery package nationally by 2020. However, does the Minister agree that identifying patients’ needs is only one piece of the puzzle and that more needs to be done to ensure they actually receive the right psychological support?

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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My hon. Friend is making an extremely moving speech. Does he agree that getting the right psychological support from the start also helps the medical treatment? For many cancer patients and their families—as he said, it is very painful for them to watch the treatment—getting psychological support helps them to be able to face going through the treatment, which can be so devastating, as I know he knows.

Mark Tami Portrait Mark Tami
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That is very important. What we tend to do throughout the whole process is address the disease itself and its physical aspects, but we do not address the psychological damage and problems that can occur. My hon. Friend is absolutely right that we need to do that.

Before I close, I would just like to take a moment to talk about the specific needs of children, teenagers and young adults who have had cancer. They experience many of the same physical and psychological problems as adults, but they also face some unique challenges, such as the impact on their growth and development, education and future prospects. Earlier this year I was very pleased to be part of the inquiry into patient experience by the all-party parliamentary group on children, teenagers and young adults with cancer. I would like to put on record my thanks to my hon. Friend the Member for Bristol West (Thangam Debbonaire), who set up the group and chairs it. She is doing sterling work and I thank her for that.

When parents and young people were surveyed, 73% felt that not enough was being done to ensure access to post-treatment support. Some 26% of parents and young people identified mental and emotional help as the biggest improvement needed. As Kate Collins, chief executive of Teenage Cancer Trust, summarised:

“Young people have told us that actually the experience of being spat out at the end of treatment can be as traumatic as diagnosis, because all of a sudden you’ve been radically changed, you’ve been through this remarkable transformation experience in lots of ways, you’ve faced problems that lots of adults have not had to face…you may be clear of cancer but often young people are living with long-term effects, be they psychological or physical.”

The all-party group therefore recommended that the Department of Health and Social Care makes mental health support for children, young people and parents a key part of diagnosis, treatment, follow-up and recovery. Furthermore, NHS England should engage with children and young people with cancer to ensure that the recovery package meets that specific need. The all-party group also recommended that the Department of Health and Social Care and the Department for Education should re-examine their proposals in the mental health Green Paper and take account of the impact of a long-term physical condition on young people’s mental health.

When the Under-Secretary of State for Health and Social Care, the hon. Member for Winchester (Steve Brine) gave evidence to the all-party group, he said:

“For the 80% of children who survive, they’ve got it all ahead of them, so we have to make sure that we tool them up to live their lives.”

Can the Minster tell us what she and the Department are doing to give children, teenagers and young adults the tools they need to deal with the psychological consequences of their treatment?

CLIC Sargent’s 2017 report, “Hidden Costs”, found that 79% of young people felt that cancer had a serious impact on their emotional wellbeing, 70% experienced depression, 83% experienced loneliness, 90% experienced anxiety and 42% experienced panic attacks during their treatment. For parents, the figures are similar: more than half of parents—63%—said that they experienced depression, more than one third experienced panic attacks, and 84% experienced loneliness.

It goes without saying that surviving cancer is brilliant news. However, I urge the Minister and everyone here today to remember that although survival rates are improving, people are living with the effects, including the long-term effects, that cancer has dealt them. We must do more to ensure that patients such as Joanna, Ruth, Frances, Ciara and Chris not only live, but live well. That means taking action to improve the provision of gold-standard psychological support. Finally, I thank Anthony Nolan, CLIC Sargent, Macmillan and the Teenage Cancer Trust for their help.

Universal Credit

Thangam Debbonaire Excerpts
Monday 5th November 2018

(5 years, 5 months ago)

Commons Chamber
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Esther McVey Portrait Ms McVey
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No, but as the hon. Gentleman and I live only up the road from each other, let us meet and see this person and see what we can do.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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Child poverty and street homelessness are both going up, so I would like the Secretary of State to put on record her prediction for the future under the new universal credit system. Will child poverty and street homelessness fall or rise?

Esther McVey Portrait Ms McVey
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At the moment, there are 1 million fewer people in absolute poverty and, under this Government, nearly 1 million fewer children are growing up in workless households. We believe that work is the best way out of poverty, and having a role model in the house who is working is the best way to get out of poverty too.

Employment and Support Allowance Underpayments

Thangam Debbonaire Excerpts
Thursday 18th October 2018

(5 years, 6 months ago)

Commons Chamber
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Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.

Each Urgent Question requires a Government Minister to give a response on the debate topic.

This information is provided by Parallel Parliament and does not comprise part of the offical record

Sarah Newton Portrait Sarah Newton
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Once we scan the cases of those who have been underpaid to see who is most likely to benefit, we write to them and give them a telephone number so that we can work with them to complete their form as quickly as possible. We of course very much welcome the support that people get from carers and other professionals to do that. There is a telephone line, and we do work very carefully and considerately to make sure that people can work with us as easily as possible.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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My constituent L has been without ESA since September 2017 and has been surviving on personal independence payments. After lodging an appeal with a sick note, he should have been put on the appeal payments rate, but he was not, despite the intervention of his support worker, until I intervened, which is not satisfactory. He is now receiving the appeal rate, but even if his appeal was successful today, he would be owed over £4,000—money he needs—and he still has no appeal date. I know the DWP staff are doing their best, but they have told my staff that L has slipped through the net. Is the system not supposed to be the net? Does the Minister think this is acceptable?

Sarah Newton Portrait Sarah Newton
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I clearly do not think that that case is acceptable at all. Clearly, there was a mistake there. I am pleased that the hon. Lady has been able to intervene and that the gentleman is now getting the benefit to which he is entitled. We are always working to improve our processes and our systems.

Oral Answers to Questions

Thangam Debbonaire Excerpts
Monday 21st May 2018

(5 years, 11 months ago)

Commons Chamber
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Sarah Newton Portrait Sarah Newton
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My hon. Friend is a doughty champion for his constituents and it is great to see the number of people with learning difficulties or a disability starting an apprenticeship—it rose to 22,100 this year, 150 of whom are from Corby, which was a rise of 40 people on the year before. We want more employers to offer apprenticeships for disabled youngsters. The Department for Education has made adjustments to the maths and English standards and Access to Work is available.

Thangam Debbonaire Portrait Thangam Debbonaire (Bristol West) (Lab)
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Would the Minister care to explain to my disabled constituent how new claim rules for Access to Work justify requiring confidential contracts of and employment information about the disabled person’s personal assistant, and how do those square with the general data protection regulation?

Sarah Newton Portrait Sarah Newton
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The hon. Lady raises a very specific case. Of course, I will be very pleased to look into that, but let us be clear: Access to Work is providing invaluable support. It is enabling many more people with disabilities to play their full part in our society, including work. We have recently made a number of changes that have been widely welcomed.