Thursday 20th December 2012

(11 years, 4 months ago)

Commons Chamber
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Simon Hughes Portrait Simon Hughes
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I am grateful, and I hope there will be a lot of common ground on these issues.

When people apply by post, the system often takes far too long. We need a system whereby people have certainty, because they are trying to organise their lives, and UKBA gets its act together.

I offer some suggestions for a solution. First, if someone has paid the premium fee and gone to the office but a question arises, they should not automatically be told, “It’s going off to the casework centre.” A real person should speak to the individual and seek to resolve the question there and then—it cannot be beyond the wit of people to sort that out—as with any other normal customer service operation.

Secondly, when people have paid a premium fee, they are entitled to expect a quicker service than if they had applied by post without paying the premium fee, even if their case is referred for further checks. That does not happen, but it should do, and I hope UKBA will change it, as such cases should not just go into the same pool as the postal applications. Lastly, if it emerges that somebody’s case has been referred for further checks in error, as is frequently the case, there should at least be a partial refund of the premium fee, if not a total refund.

I hope that this part of the UKBA operation, which is clearly not fit for purpose, can get its act together. I will be grateful to the Deputy Leader of the House of Commons, my right hon. Friend the Member for Carshalton and Wallington (Tom Brake), for taking this matter away with him, passing it to the Home Office and, hopefully, getting it sorted soon.

To finish quickly, I entirely endorse the comments of the hon. Member for Walsall South (Valerie Vaz): the Government should be very careful about reducing the judicial review system. We have developed administrative law in this country for a purpose. There are many more Government decisions so we need to be careful about taking away people’s rights to challenge administrative decisions. I shall certainly put in my submission, and I hope that the Government will pay heed to it.

I join in the congratulations to the Government on at last and belatedly announcing the honour for the Arctic convoys veterans. I have regularly raised the issue with Ministers, and constituents have regularly raised it with me. These brave people, who went through the most difficult circumstances to make sure that the lifeline between us and our Russian allies was kept open, did a phenomenal job. They rightfully deserve to be honoured. Thank God some of them are still alive to enjoy that honour.

This year has been not only jubilee year and a fantastic Olympic and Paralympic year, but the 200th anniversary of the birth of Charles Dickens. I end with a quote from him:

“I will honour Christmas in my heart, and keep it all year.”

Thus said Dickens, who had big Southwark connections. To that, I add greetings to you, Mr Deputy Speaker, and to all my colleagues, and my thanks to House staff for looking after us so well. I also give my particular best wishes to two people: the oldest woman in Britain, a constituent of mine who became 113 on 7 December and who still lives in her own council flat in Bermondsey; and my older brother, who has a significant birthday tomorrow.

Thomas Docherty Portrait Thomas Docherty (Dunfermline and West Fife) (Lab)
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It is a pleasure to follow the right hon. Member for Bermondsey and Old Southwark (Simon Hughes), who spoke so eloquently about issues relating to the Border Agency.

I would like, if I may, to raise four issues before the House rises. The first is about a constituent who was recently subjected to a serious assault in his own home. There had been a dispute between neighbours and the perpetrator came round and head-butted and assaulted my constituent, leaving him with a broken nose and requiring ongoing treatment for post-traumatic stress. He obviously had to have his broken nose repaired, but he also had to attend a head injury clinic.

It is regrettable, to say the least, that as a result of the changes to the criminal injuries compensation scheme, my constituent is no longer eligible for compensation, despite all the trauma he has suffered. It is worth pointing out that under Scots law, the serious assault charge brought against his neighbour is the second most serious of all after attempted murder. I hope the Minister will say whether the Government will reconsider such important cases.

Secondly, it is right that we have heard such eloquent words across the House about the Arctic convoy and Bomber Command. Some men and women will not be spending their Christmas with their families and their loved ones because they are serving our nation, often in very difficult and dangerous places. Not the least of those places is Afghanistan, but we have personnel around the world who are away from home in Germany, Cyprus, the Falklands and elsewhere.

Thirdly, I want to raise the issue of the financial challenges that many of those personnel face. I shall use the example of one of my constituents who is posted in Germany. This soldier is now a sergeant, and she has been in the Army for going on 20 years. When she was first deployed to Germany in 2009, she received £650 a month from the living overseas allowance. At that time, she was mother to one child. While she was a single parent, she received the married/accompanied plus one child element and one “get yourself home” claim for her and her child each year, amounting to £180 for a flight or a ferry. As a result of changes introduced by the Ministry of Defence in the last year, she now receives just £350 a month in allowances, although she now has two children and is married. She is more than £300 a month worse off.

Frankly, there is little difference between the rate of support my constituent receives in comparison with what a single soldier receives. Perhaps the Minister will explain whether the Government view that as entirely equitable. She receives slightly more in travel allowances with three “get yourself home” payments, but each one has dropped in value. Rather than getting £180 for her and her children, she gets £150, which anyone travelling will know does not really cover the cost of travel from Germany back to Scotland. As she rightly points out, this makes it difficult for service personnel to serve our country overseas. It is particularly difficult for those with young families to volunteer for service in places such as Germany.

On the issue of housing for ex-service personnel, we greatly welcome the military covenant as a step in the right direction. Like the hon. Member for Colchester (Sir Bob Russell), I had the privilege of serving on the Armed Forces Bill Committee, which took the legislation through the House of Commons. I welcome the fact that many local authorities are now doing more to support service personnel who are leaving the military. I would like to praise Councillor David Ross, convener of housing in Fife council, as he has taken a particular interest in this matter.

We have a problem, however, in that someone from Scotland whose last posting was in England, Northern Ireland or Germany, will not, on leaving the Army or the other two services, go to the top of the housing register. Such people are effectively at the very bottom. Despite giving perhaps 18 or 22 years of service to this country, such people are treated iniquitously. I hope the Minister will talk to his Ministry of Defence colleagues and write to let me know whether the MOD is going to work with English local authorities and the three devolved Administrations to ensure that, no matter where someone’s last posting is—in the UK or overseas—they will receive equal treatment for housing. That is the least we can do for our servicemen and women.

Finally, I want to raise the issue of the regulation of postal services. The Royal Mail continues to be regulated by Ofcom, as you will be aware, yet its rival services do not have the same level of regulation. Local representatives of the Communication Workers Union have met me, as they have done right hon. and hon. Members on both sides of the House, to flag up this concern. The current position allows a firm such as TNT to cherry-pick its services. Whereas Royal Mail has to deliver on six days a week, come wind, rain or—certainly in Scotland—a bit of snow, other companies are not subject to such regulations. The CWU has therefore rightly asked Ofcom to consider taking on a regulatory responsibility for the rival services. They should not be subject to any additional burdens, but they should have the same level of regulation as Royal Mail. Will the Minister write to me, outlining what he is doing to correct this anomaly?

Finally, may I wish you, Mr Deputy Speaker, your colleagues and the whole House a very safe and prosperous Christmas and new year, and may I also thank all those who support us, including the Hansard writers who turn our utterances into something a bit more coherent, the Doorkeepers, the Clerks and in particular those in the private office of the Leader and Deputy Leader of the House, who do so much good work on our behalf, and who have helped the Deputy Leader in getting his responses right for today?

Bob Stewart Portrait Bob Stewart (Beckenham) (Con)
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It is a pleasure to follow the hon. Member for Dunfermline and West Fife (Thomas Docherty). He talked about the military covenant and, as it is Christmas time, I wish to carry on that theme and remind Members of what is happening to our soldiers in Afghanistan. I shall talk about current operations there. We have lost 438 people so far, while 2,000-plus have been very seriously injured, and a considerable proportion of them are triple or double amputees. This year alone, we have lost 43 men killed in action.

The enemy in Afghanistan—the Taliban—is deadly and skilful. When we first went into Helmand in 2006, the enemy took us on very strongly. The Taliban tried to take us on conventionally, face to face. We had our troops in what were called platoon houses, which were isolated and unsupported. That was a mistake. The Taliban surrounded them and tried to take them out in bitter slugging matches. Some of our troops had to spend very long periods in stand-to positions—their sentry positions—and even had to sleep in those positions. In the case of several platoon houses, it was touch and go whether they would be taken out, and only massive bombardment—which was not good, as it destroyed so much around the bases—prevented that. In the end, however, through the long summer of 2006, the Taliban were defeated.

The Taliban then changed their tactics. They turned to improvised explosive devices and hit-and-run tactics—guerrilla tactics. That proved devastating, because our vehicles were not equipped to take hits from land mines. More important, we did not have the helicopters to fly in and get our men when they were hurt or resupply troops. After a while, however, we again got our response right: we got better vehicles and more helicopters.

The Taliban’s tactics therefore changed again. Now they are coming in close to us, using uniformed Afghan national security forces personnel, some of whom are Taliban, but others might just be people with grudges. They are coming in close to our soldiers, who are trying to mentor the Afghan forces to get them as good as possible, so that when we leave they will be in a great position to carry on and secure their country, which is in our interests. Nine of the 43 men killed in action this year were victims of what is called insider murders or, euphemistically, green on blue attacks. We are paying a very high blood price, therefore, and the people responsible are hiding among our friends.

The situation is very difficult for our soldiers, but they have an incredible generosity of spirit. I have spoken to a number of them and the vast majority say, “We can’t do anything else, because if we don’t mentor and keep close to the Afghan national army and police, we will not be doing our duty by them and we will not be supporting our friends, because the majority of the people who come to kill us are not the people we work with. They are usually strangers—strangers in uniform.” Most of our soldiers say, “We’ve got to continue with this dangerous activity. The dilemma is that if we stay close to the Afghan army and police to mentor them, we stand a much greater risk of being killed, but if we leave them, they will think we are deserting them, and we will fail in our objective, which is to help the Afghan national security forces get up to speed.”

Thomas Docherty Portrait Thomas Docherty
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I have the privilege of serving on the Defence Committee with the hon. Gentleman. On the issue he is discussing, I recently had some correspondence with the Minister for the Armed Forces and I would be happy to share that with the hon. Gentleman. I agree with him that those responsible for these attacks are a tiny minority of the population. Does he agree that we should recognise the incredible bravery of the men of the Afghan national forces, as many of them face intimidation for having joined up?

Bob Stewart Portrait Bob Stewart
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Yes, I agree. In the last month, some 700 members of the Afghan national security forces have been dismissed as they are considered unreliable, and the Afghan forces are taking a very high casualty rate, which is greater than our own.

It is extremely tricky to withdraw from a military operation. There are two years to go now, and I am sure our Army will be up to it, because we are good at tricky operations. I want our soldiers to leave with their heads held high, feeling that at least some of the sacrifice has been worth it.

When we went into Afghanistan in 2001 and again in 2003, the mission was simple: to stop the threat that emanated from that country against our country and our allies. Other missions that have been talked about—bringing democracy, countering drugs, improving the lot of women, education—are extremely laudable, but they were not the mission our soldiers were sent into Afghanistan to achieve.

I want us to leave Afghanistan having got it into a condition whereby it will never hurt our country or our allies again. That is the mission I want us to achieve by the time our soldiers leave. If we do that, we will have achieved something. If we do that, at least it will be some compensation to those 438 families who have lost their loved ones. If we do not succeed in doing that, it will not be the fault of our courageous and gallant sailors, airmen and soldiers who have fought this bitter conflict for 11 years. We must not blame them if we do not succeed.

I want to end by sending my personal best wishes to our soldiers, sailors and airmen who are fighting at the moment. On behalf of everyone in this House, I wish them the very best at Christmas. When we go on recess, their job does not change. They are still mentoring the Afghan national police and Afghan national army, they are still patrolling and they are still putting their lives at risk. I spare a thought also for the families at home who remain terrified that the people from their family who have been sent, at our behest, to do their duty in Afghanistan might not come back or might be hurt. God bless them all, and merry Christmas to them.