Universities: Statutory Duty of Care

Tom Hayes Excerpts

Tuesday 13th January 2026 Westminster Hall

[Tom Hayes (Bournemouth East) (Lab)]

It is a pleasure to see a constituency neighbour in the Chair, Sir Christopher. My constituency has three universities: Bournemouth University, Arts University Bournemouth and the Health Sciences University. They are committed to achieving zero suicides, and have a joint strategy intended to ensure that no person loses their life. I would like to put on the official parliamentary record the names of Paul Millgate, Callum Jewell and Alec Channing. Their lives were lost, as was the love that they gave to their families.

Universities provide significant support for student wellbeing, but it is worth reflecting on what needs to go beyond that. My constituents are benefiting from studying at Bournemouth University and the duty of care that it provides. Bournemouth University is going as far as it possibly can to provide this care, but as we have heard in this debate, introducing a statutory duty of care can achieve two important things: first, a level playing field between the higher education sector and other sectors, and secondly consistency in the standards of care that students and staff can expect across the whole country. It is great that we have fantastic constituency examples of universities that care deeply for their students and staff, and that exercise that care deeply, but we need to make sure that every staff member and student benefits from that type of care.

That is particularly the case because education opens doors for so many young people. I am a fervent fan of apprenticeships and am pleased that the Government are moving towards further investment in apprenticeships, but university will still be a place of great educational importance for our young people. I am also pleased that many of them do not regret their decision to choose a degree. Indeed, last year’s student experience survey showed that just 11% of undergraduates regretted their decision to take a degree.

We must ensure that every undergraduate’s experience is the best it can be. In introducing a statutory duty of care, we need to think carefully about what this would be. There must be clarity on what duty of care means in a higher education context, and it has to intercept with and make sense alongside existing safeguarding responsibilities, health and safety law and anticipatory duties under equality legislation. I am confident that it can, for it must. We also need to think about who would monitor and regulate compliance. Would it fall under Ofsted, the Office for Students, the Department for Education or a new regulatory body? Universities need clear expectations and pathways for managing risk.

We also need to recognise the critical importance of funding, which has been touched on in this debate. In April, I spoke about the shortfall that Bournemouth University was facing of around £15 million to £20 million, which has now more or less closed. In the view of the Office for Students, 24 higher education institutions are at risk of closure. That is a desperate situation for many institutions and our higher education setting. If we are to put this duty on universities, as I think we should, we should also think carefully about what the funding will be.

I will give a short example of what Bournemouth University does. There is a university retreat that provides self-defined crisis support for students, Monday to Saturday from 2 pm to 9 pm on the Talbot campus. It has no thresholds to access, so student mental health support is available in the here and now. For students whose needs may be more complex—or not complex enough to allow them to access healthcare support at hospitals or GPs—this service from the university provides face-to-face support, particularly in crisis moments. It provides those who are stuck on long waiting lists with immediate access to the support that they need. Critically, that is funded by Dorset HealthCare and is delivered in collaboration with it. Any duty that we provide should provide additional funding through our NHS pathways, alongside higher education institutions, so that we can get the very best for our students.

I thank my hon. Friend the Member for Rushcliffe (James Naish) for securing this debate and look forward to hearing what the Minister has to say in response. In particular, I am looking for the answer to the exam question: is it the Government’s intention to bring forward a statutory duty of care? What would that mean, and how would it be resourced?