"I am grateful to my hon. Friend for raising this point about the interaction with the banking system. What I do know is that the CMS ensures that there is no unwanted contact between parents and provides advice on how to set up a centralised sort code for the parent’s …..." Tom Pursglove - View Speech
"As I understand it, the test and learn approach has been crucial to improving the system and getting it right for individual claimants. What key lessons have been learned and what steps have been taken to address them?..." Tom Pursglove - View Speech
"What steps is the Minister taking to cascade the detail of this policy to advice services so that they can best help and support those who come to them seeking help?..." Tom Pursglove - View Speech
"23. What steps is the Department taking to improve the general assessment process and the oversight of individual assessors to reduce the rate of cases going to appeal?..." Tom Pursglove - View Speech
"On Friday, it was great to be interviewed by a university student from Corby, Bethany Kilgallon, about universal credit. What message would my hon. Friend want me to pass on to her about the successes of universal credit so far, and the way in which the roll-out will be handled …..." Tom Pursglove - View Speech
"Youth unemployment is at record lows; more women are in work; and we have the lowest unemployment rate in this country since the 1970s, with unemployment down by more than half from 2010 in Corby and east Northamptonshire. What role does my right hon. Friend believe universal credit has played …..." Tom Pursglove - View Speech
"Can my hon. Friend confirm how those affected will be communicated with and how quickly? Is appropriate guidance and advice being cascaded to commonly used community advice services?..." Tom Pursglove - View Speech
"More women in work, youth unemployment hugely down and record low unemployment not seen since the 1970s; what role has universal credit played in the delivery of that success?..." Tom Pursglove - View Speech
"My hon. Friend is a diligent Minister and I welcome the steps that she has taken to ensure that this is put right, but will she confirm for the House that internal learning has taken place and that future processes will be improved as a result?..." Tom Pursglove - View Speech