(2 weeks, 2 days ago)
Commons Chamber
Vikki Slade
My hon. Friend is absolutely right. People have to pay extra to be part of the update system. Why would anyone pay extra to put themselves under additional scrutiny? Why is that not automatic?
The other option, which has been suggested by some, is that the Government could consider a right to ask/right to know process for family members. That would ensure that the public could not have free and easy access to information that could be risky, but if they had a concern, there would be a route for them to find out. We were simply stonewalled every time that we tried to find out whether this teacher had been registered and whether those allegations had been made.
Let me turn to another situation, which has come up on a number of occasions, relating to people who are caring for family members. DBS checks currently have to be undertaken by an employer, a registered organisation or an umbrella organisation. That increases costs, adds delays and makes it more complex for families using direct payments for the care of disabled children and for those starting the journey of caring for an elderly relative.
Laura contacted me about the direct payments that she receives to fund the care of her son, noting that she cannot directly access DBS checks. She said that
“my very vulnerable son, quadriplegic with cerebral palsy and profound multiple learning disabilities has a team of 15 carers none of whom have DBS checks.”
She asks why the law does not allow parents to carry out DBS checks on carers, who are
“working often alone in our home”.
Another constituent, Sandra, is in a similar position. She said:
“We had a carer a few years ago, who had been lone working with our daughter at night for over a year, with a current DBS check. We had a call from Child Protective Services—the carer had tried to smother her own child”.
They later discovered that the reason why the carer’s other child lived with grandparents was because she had tried to smother the older child, and they had been removed from her care. The man from the child protection services said, “It probably should have been on her DBS,” but it was not. As a result, Sandra said, “What is the point? There is no reason for me to get a DBS check—it would not have protected my child.”
I have also been contacted by Louise, from another part of Dorset, who approached me due to my dementia champion work. After her husband Richard was diagnosed with dementia, she decided to try to care for him at home. Her job meant that she went away for a few days at a time, and she felt that the best option was to find a carer to stay in her home with Richard. My colleagues in Somerset may remember this story, as it was in the local paper.
Louise’s experience led to her starting a campaign for Richard’s law, which I said that I would take up. The law has three simple pillars—so simple that I was shocked they were not already in place. Those three pillars are mandatory registration of all care workers; mandatory enhanced DBS checks, with all carers required to join the update service; and mandatory, nationally recognised training for care staff in first aid, medication compliance, manual handling, dementia awareness and safeguarding. I find it hard to believe that a person can be a carer without all of those things being in place.
Tessa Munt (Wells and Mendip Hills) (LD)
What my hon. Friend has said puts me in mind of another case in a village not far from where I live, where a cleaner was systematically thieving from elderly and vulnerable residents. This went on for years, and every time the person nearly got caught or was interviewed by the police, they just left their job and moved on. This is exactly why we need to do something to make the system far better, because elderly and vulnerable people have no way to be absolutely certain that when they give somebody their card to get some money so that they can pay the carer, something will not go desperately wrong and the rest of their money will not disappear.
Vikki Slade
I thank my hon. Friend for her intervention. Today, the headline in the Bournemouth Echo is about another case involving a carer, who stole £125,000 from an elderly person. The case I am describing is not a one-off.
Louise told me about a carer who was coming into her home and who she had trusted. The basic DBS check was all she had, but after the carer stole jewellery and cash from her home, it came to light that this woman had three previous convictions for theft and obtaining property by deception, including a suspended sentence for an almost identical offence. In her victim statement, Louise said:
“I welcomed her into our home, believing she was there to help us through one of the hardest chapters of our lives. Instead, she exploited our vulnerability in the most callous way imaginable. The worst thing she stole was my trust. Her betrayal destroyed my ability to believe in the carers who were supposed to support us. I reached a breaking point where I could no longer allow outside help, and as a direct result, I had to make the heartbreaking decision to place my husband in residential care. This was never what I wanted for him, and it has changed both of our lives immeasurably, for the worse. The weight of that decision, forced upon me by her selfishness, is something I carry every day.”
Sadly, Richard Woollam died on Boxing day—Louise contacted me a few days later to tell me that I had not managed to have this debate while he was still with us. However, it seems shocking that family carers who are already sacrificing so much are unable to access DBS checks for those who are coming into their homes, and that someone who is providing such personal care is not automatically required to have such checks and training. Provision of personal registration would allow those who are working directly for their employers—be they carers, cleaners, tutors, babysitters, drivers or personal trainers—to provide security for families, particularly families who are home educating their children, and to work across multiple employers with ease.
Finally, over the past few months, we in this place have spoken on numerous occasions about improving the service provided by Government agencies. From two-year waits for shotgun licences to nine-month delays in responses to MPs’ letters to the Department for Work and Pensions—if the Minister is listening, I have been waiting since February for an answer to a simple request—and a Driver and Vehicle Licensing Agency that does not bother to chase doctors’ letters at all, I have been shocked by the poor service experienced by my residents in times of need.
Where an enhanced DBS check is needed for an employee to take up their position, it is so important that it is processed swiftly. In theory, such checks should be completed within a fortnight, but in Dorset, the police are advising that delays can be up to 100 days. Daniel from Wareham has explained that this problem is impacting his ability to move forward with professional opportunities. He said that when he worked abroad, background checks often came back within a few hours, and that the
“current manual processes just feel so outdated and inefficient, especially when so many people—students and employees alike—need these certificates to do their jobs or continue their studies.”