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Speech in Commons Chamber - Thu 12 Jan 2017
Oral Answers to Questions

"I thank the Minister for that response. Does he agree that train operating companies should not be putting their staff under undue pressure to issue penalty fares? Will he commit to look at the rules to ensure that discretion is always an option where appropriate?..."
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Written Question
London City Airport: Security
Thursday 13th October 2016

Asked by: Will Quince (Conservative - Colchester)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the adequacy of security at London City Airport after the recent protestor security breach.

Answered by John Hayes

We keep aviation security under constant review. The Civil Aviation Authority, as regulator, has carried out a full investigation of the incident on 6 September, and will continue to monitor London City Airport’s response to the incident and subsequent investigation. For obvious reasons we would not comment publicly on the details of this response.

Written Question
Railways: Compensation
Tuesday 20th September 2016

Asked by: Will Quince (Conservative - Colchester)

Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will make an assessment of the effectiveness of those provisions in the Consumer Rights Act 2015 which relate to rail passengers claiming compensation.

Answered by Paul Maynard

We want to strengthen the rights of rail passengers to get compensation for poor service. The Consumer Rights Act will allow rail passengers to challenge compensation amounts awarded for delays and cancellations where the train operator is at fault.

Train operators’ existing compensation schemes will continue to provide the main means of redress for passengers after 1 October 2016, when the Act comes into force for all transport providers. We will continue to work with train operators to improve their compensation schemes.

Speech in Westminster Hall - Tue 12 Jul 2016
Compensation for Rail Passengers

"I beg to move,

That this House has considered compensation for rail passengers.

It is a great pleasure to serve under your chairmanship, Mr Evans. May I thank the Under-Secretary of State for Transport, my hon. Friend the Member for Devizes (Claire Perry), for being here to respond on behalf …..."
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Speech in Westminster Hall - Tue 12 Jul 2016
Compensation for Rail Passengers

"My hon. Friend raises a good point. I strongly believe that rail operators should not receive more in schedule 8 payments than their passengers receive in compensation for delays and the cost of handling the disruption, and I have a solution.

One option is to claw back the difference to …..."
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Speech in Westminster Hall - Tue 12 Jul 2016
Compensation for Rail Passengers

"indicated assent...."
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Written Question
Department for Transport: Electronic Government
Wednesday 4th May 2016

Asked by: Will Quince (Conservative - Colchester)

Question to the Department for Transport:

To ask the Secretary of State for Transport, pursuant to the Answer of 21 April 2016 to Question 34465, if his Department will take steps to allow web-users to include honours when completing Government online forms.

Answered by Robert Goodwill

My Department provides a wide variety of online forms across multiple systems. Most of these are designed to enable web users to use perform a transaction, such as to book a driving theory test. Therefore we only ask our users the minimum information required to process their requests to enable them to complete these transactions as quickly as possible.

I am mindful that there could be an additional cost to the taxpayer in making changes to online systems to capture and store additional data.

Speech in Westminster Hall - Tue 12 Jan 2016
Airport Expansion: East Anglia

"I totally accept the point about the Cambridgeshire corridor. Does my hon. Friend agree that surface access to airports is very important—particularly the upgrading of road routes such as the A120, and similar routes to give access to Stansted and the Cambridgeshire area? That is important for the potential expansion …..."
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Speech in Commons Chamber - Wed 16 Dec 2015
East Anglia Rail Franchise

"I add my congratulations to my hon. Friend the Member for Bury St Edmunds (Jo Churchill), not only on securing this powerful and timely debate, but on giving us a platform on which to make some very important points. [Interruption.] That was not intended to be a pun, …..."
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Speech in Commons Chamber - Thu 29 Oct 2015
Oral Answers to Questions

"Does my right hon. Friend agree that Volkswagen has shattered trust in motor vehicle testing and that we need to move at pace to real-world testing to restore confidence among the public?..."
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