For a Veterinary Surgeon or Nurse to be able to practice in the UK they need to be registered with the RCVS. Unlike our utility providers, banks etc there is no Independent & external regulator to deal with the mounting complaints. Corporate companies are buying out practices at an alarming rate.
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These companies have their own policies.The mission statement of the RCVS states we "set, uphold & advance veterinary standards". In recent year's they have started a mediation service funded by them they set the remit.Vetlife acknowledge that only 1% percent of complaints make it to Disciplinary Committee of the RCVS. Their governing Council is made up of VS employed by the corporates, parts of their meetings are held in closed session. Debates around complementary medicine, pet food abound.