The Government should review the regulation of social housing to ensure tenants are not subjected to unfair and unethical treatment. This review should consider whether stricter and clearer procedures are needed to ensure tenants’ circumstances are fully considered and their needs met by providers.
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Many families in social housing are living in unfit homes, with outstanding repairs not being resolved. Section 8 & 21 notices can be served as a scare tactic to those struggling financially, without consideration of the tenants circumstances. There are concerns that complaints are not being taken seriously or looked into. Many families need bigger homes. This review should also consider Housing Associations’ finances and see whether failing Associations should be penalised.