We want there to be specific criminal offence for those who lie to the emergency services. We want a law to be enforced that means those who dial 999 and lie to get a faster response, face criminal prosecution for wasting the time of the service.
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There have been cases of people telling a call assessor that there is an emergency at an address and once the services arrive it is clear there is no emergency, and false information has been provided to get a faster response. This diverts ambulances away from potential real emergencies.