We call for the creation of a regulatory body to oversee estate management companies, to help ensure transparency, accountability, and fair service charges for leaseholders and freeholders. We think it’s time to better protect residents’ rights.
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Estate management companies operate without full oversight from a regulator. Many view them as often charging excessive fees, providing poor service, and leaving residents with no real recourse. Only Parliament can establish a statutory regulator with the power to enforce standards, resolve disputes, and protect homeowners. We believe a government-backed body would ensure transparency, accountability, and fairness—giving leaseholders and freeholders the rights they deserve.