We believe there is an urgent need for better regulation of letting agents. We think the current system is broken, and that it seems to protect system abusers, not victims.
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We call on the UK Government to create a new statutory regulator for letting agents with powers to investigate financial irregularities, admit whistleblower evidence, enforce stricter penalties, and ensure more joined-up enforcement with local councils, police and Trading Standards. We think landlords and tenants should not be left alone to fight for justice, and that the system must protect them.